How To Fix HRPAYSA138 - Neither Passport nor Civil Registry exists for this employee

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYSA - Mesasge class for package PC24

• Message number: 138

• Message text: Neither Passport nor Civil Registry exists for this employee

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYSA138 - Neither Passport nor Civil Registry exists for this employee ?

  The SAP error message HRPAYSA138, which states "Neither Passport nor Civil Registry exists for this employee," typically occurs in the context of employee data management within the SAP Human Capital Management (HCM) module. This error indicates that the system is unable to find the required identification documents (either a passport or a civil registry) for the employee in question.
  Cause:
  
  Missing Data: The employee's master data may not have been fully maintained, specifically the fields related to identification documents.
  Incorrect Configuration: There may be issues with the configuration of the employee data fields in the SAP system.
  Data Entry Errors: The data entered for the employee may be incorrect or incomplete, leading to the system not recognizing the identification documents.
  
  Solution:
  
  
  Check Employee Master Data:
  
  Navigate to the employee's master data in the SAP system (Transaction code PA30).
  Verify that the fields for Passport and Civil Registry are filled out correctly. If they are missing, enter the required information.
  
  
  
  Update Identification Information:
  
  If the employee does not have a passport or civil registry, you may need to update the employee's record to reflect this status or provide the necessary documentation.
  
  
  
  Review Configuration:
  
  If you have access to configuration settings, check the settings related to employee identification documents in the SAP HCM module to ensure they are set up correctly.
  
  
  
  Consult with HR or Payroll Team:
  
  If you are unsure about the required documentation or how to update the employee's records, consult with your HR or payroll team for guidance.
  
  
  
  Testing:
  
  After making the necessary updates, test the process again to ensure that the error message no longer appears.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation or help files for more detailed information on maintaining employee master data and the specific fields related to identification documents.
  User Roles: Ensure that you have the appropriate permissions to view and edit employee master data in the SAP system.
  Training: If you are new to SAP HCM, consider undergoing training to better understand how to manage employee data and resolve common issues.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP support team or consult with SAP support for further assistance.