How To Fix HRPAYNLLA_EN438 - BSN &1 from IT &2 does not match BSN &3 in the CAK file

HRPAYNLLA_EN438 - Overview

• Message type: E = Error

• Message class: HRPAYNLLA_EN - Error Messages for Wage Return NL

• Message number: 438

• Message text: BSN &1 from IT &2 does not match BSN &3 in the CAK file

What causes this issue?

The BSN &v1& in infotype &v2& does not correspond to the BSN &v3& in the
the CAK exchange file.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check and<(>,<)> if possible, correct the BSN in infotype &v2&. If it is
correct, enter a suitable error code in the CAK exchange file, or
contact the CAK for advice.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYNLLA_EN438 - BSN &1 from IT &2 does not match BSN &3 in the CAK file ?

  The SAP error message HRPAYNLLA_EN438 indicates a mismatch between the BSN (Burgerservicenummer, or Citizen Service Number) in the IT (Infotype) record and the BSN in the CAK (Centraal Administratie Kantoor) file. This error typically occurs in the context of payroll processing in the Netherlands, where accurate identification of employees is crucial for tax and social security purposes.
  
  Cause:
  
  
  Data Mismatch: The BSN in the employee's Infotype record (IT) does not match the BSN in the CAK file. This could be due to:
  
  Incorrect data entry in the employee's master data.
  Changes in the employee's BSN that have not been updated in the SAP system.
  Issues with the CAK file itself, such as incorrect data being sent or received.
  
  
  
  Integration Issues: If there are integration points between SAP and external systems (like payroll service providers), discrepancies can arise if data is not synchronized properly.
  
  
  
  Solution:
  
  
  Verify Employee Data: Check the employee's master data in SAP (Infotype 0002 - Personal