How To Fix HRPAYNLLA_EN031 - Employee has multiple CSN [BSN] numbers assigned: &1 and &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYNLLA_EN - Error Messages for Wage Return NL

• Message number: 031

• Message text: Employee has multiple CSN [BSN] numbers assigned: &1 and &2

What causes this issue?

Employee has multiple CSN [BSN] numbers assigned in the infotype 0002,
but only a unique CSN [BSN] number is allowed.

System Response

The employee is rejected in payroll.

How to fix this error?

Assign the CSN [BSN] number as of the last hire date, maximized to 5
years, and maintain the CSN [BSN] number as of the birthdate.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYNLLA_EN031 - Employee has multiple CSN [BSN] numbers assigned: &1 and &2 ?

  The SAP error message HRPAYNLLA_EN031 indicates that an employee has multiple CSN (Citizen Service Number) or BSN (Burgerservicenummer) numbers assigned in the system. This situation can arise due to data entry errors, system migration issues, or incorrect employee master data management.
  Cause:
  
  Data Entry Errors: During the creation or maintenance of employee records, multiple CSN/BSN numbers may have been entered inadvertently.
  System Migration Issues: If data was migrated from another system, it is possible that duplicate records were created.
  Incorrect Master Data Management: Changes in employee status or updates to personal information may not have been handled correctly, leading to multiple identifiers being assigned.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Duplicate Records:
  
  Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check the employee's records.
  Look for the CSN/BSN fields and identify the duplicates.
  
  
  
  Correct the Data:
  
  If you find that there are indeed multiple CSN/BSN numbers assigned, determine which one is correct.
  Remove or deactivate the incorrect CSN/BSN number from the employee's record. This may involve editing the employee's master data.
  
  
  
  Consult with HR or Data Management Team:
  
  If you are unsure about which CSN/BSN to keep, consult with your HR department or the team responsible for employee data management to ensure compliance with local regulations.
  
  
  
  Check for Related Data:
  
  Ensure that other related data (e.g., payroll, tax information) is also consistent with the corrected CSN/BSN.
  
  
  
  Test the Changes:
  
  After making the corrections, test the employee's records by running payroll or any relevant processes to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP HR documentation for guidelines on managing employee master data and handling CSN/BSN numbers.
  Regulatory Compliance: Ensure that the handling of CSN/BSN numbers complies with local laws and regulations, as these numbers are often tied to taxation and social security.
  User Roles: Ensure that users who manage employee data have the appropriate roles and authorizations to make changes to master data.
  
  By following these steps, you should be able to resolve the HRPAYNLLA_EN031 error and ensure that the employee's records are accurate and compliant.