How To Fix HRPAYNLLA366 - CSN &1 from IT &2 does not match CSN &3 in HCIB file

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYNLLA - Notifications for Wage Return NL

• Message number: 366

• Message text: CSN &1 from IT &2 does not match CSN &3 in HCIB file

What causes this issue?

The BSN/Social Security no. &v1& in infotype &v2& does not correspond to
the BSN/Social security number in &v3& in the the HCIB exchange file.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check, and correct if possible, the BSN / Social security number in
infotype &v2&. If it is correct, try to find a suitable error code in
the HCIB exchange file, or contact the HCIB for advice. HCIB.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYNLLA366 - CSN &1 from IT &2 does not match CSN &3 in HCIB file ?

  The SAP error message HRPAYNLLA366 indicates a mismatch between the Control Sequence Number (CSN) in the IT (Infotype) record and the CSN in the HCIB (Human Capital Information Base) file. This error typically arises during payroll processing or data transfer between different systems or modules within SAP.
  Cause:
  
  
  Data Inconsistency: The CSN in the Infotype record (IT &2) does not match the CSN in the HCIB file (CSN &3). This can happen due to:
  
  Manual data entry errors.
  Data migration issues where records were not properly synchronized.
  Changes made to the Infotype records after the HCIB file was generated.
  
  
  
  Incorrect Configuration: There may be configuration issues in the payroll or HR module that lead to discrepancies in the data.
  
  
  Timing Issues: If the HCIB file was generated before the Infotype record was updated, this could lead to mismatches.
  
  
  Solution:
  
  
  Data Verification: 
  
  Check the Infotype record (IT &2) for the employee in question and verify the CSN.
  Compare it with the CSN in the HCIB file (CSN &3) to identify the discrepancy.
  
  
  
  Correct the Data:
  
  If the Infotype record is incorrect, update it to reflect the correct CSN.
  If the HCIB file is outdated, regenerate the HCIB file after ensuring all relevant Infotype records are up to date.
  
  
  
  Reprocess Payroll: After correcting the data, reprocess the payroll to ensure that all records are consistent and that the error does not reoccur.
  
  
  Consult Documentation: Review SAP documentation or notes related to this specific error message for any additional troubleshooting steps or patches that may be available.
  
  
  Engage SAP Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance, especially if this is a recurring issue.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check and update Infotype records.
  Payroll Processing: Familiarize yourself with the payroll processing steps in SAP to understand where the error might be occurring.
  Data Migration Tools: If this error is related to data migration, ensure that the tools and methods used for migration are correctly configured to maintain data integrity.
  
  By following these steps, you should be able to resolve the HRPAYNLLA366 error and ensure that your payroll processing runs smoothly.