How To Fix HRPAYNLLA364 - Birth date &1 from IT0002 does not match birth date &2 of HCIB

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYNLLA - Notifications for Wage Return NL

• Message number: 364

• Message text: Birth date &1 from IT0002 does not match birth date &2 of HCIB

What causes this issue?

The birth date &v1& in IT0002 does not correspond to &v2& in the HCIB
exchange file.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check and, if neccesary, correct the birth date in infotype 0002. If the
birth date is correct, a suitable error code should be entered into the
HCIB exchange file, or contact the HCIB for advice.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYNLLA364 - Birth date &1 from IT0002 does not match birth date &2 of HCIB ?

  The SAP error message HRPAYNLLA364 indicates a mismatch between the birth date recorded in the IT0002 (Personal Data) infotype and the birth date stored in the HCIB (Health Insurance Business) data. This error typically arises during payroll processing or when updating employee data.
  Cause:
  
  Data Entry Error: The birth date in IT0002 may have been entered incorrectly.
  Data Migration Issues: If data was migrated from another system, there may have been discrepancies in the birth date.
  Updates Not Reflected: If the employee's birth date was recently changed in one system but not in the other, this can lead to a mismatch.
  Integration Issues: If there are integration points with other systems (like health insurance providers), the data may not be synchronized correctly.
  
  Solution:
  
  Verify Data: Check the birth date in IT0002 and compare it with the birth date in the HCIB. Ensure that both entries are correct.
  Correct the Data: If there is a discrepancy, update the incorrect entry in the relevant infotype (IT0002 or HCIB) to ensure both match.
  Reprocess Payroll: After correcting the data, reprocess the payroll or any relevant transactions that triggered the error.
  Check for Integration Issues: If the data is being pulled from an external system, ensure that the integration is functioning correctly and that data is being updated as expected.
  Consult Documentation: Review any relevant SAP documentation or notes related to this error for additional troubleshooting steps.
  
  Related Information:
  
  Infotype IT0002: This infotype contains personal data for employees, including birth date, which is crucial for various HR and payroll processes.
  HCIB Data: This refers to health insurance-related data, which may be managed by a third-party provider or within the SAP system.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with transaction codes like PA30 (Maintain HR Master Data) to access and edit employee records.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.