How To Fix HRPAYNLLA362 - Person records changed

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYNLLA - Notifications for Wage Return NL

• Message number: 362

• Message text: Person records changed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYNLLA362 - Person records changed ?

  The SAP error message HRPAYNLLA362, which states "Person records changed," typically occurs in the context of payroll processing or personnel administration in the SAP Human Capital Management (HCM) module. This error indicates that there have been changes to the personnel records of an employee that conflict with the payroll processing or other HR-related operations.
  Cause:
  
  
  Concurrent Changes: The error often arises when multiple users are trying to modify the same employee record simultaneously. For example, if one user is processing payroll while another is updating employee data (like personal information, salary, or job assignments), it can lead to conflicts.
  
  
  Data Inconsistencies: Changes made to the employee's master data (such as infotypes) after payroll has been initiated can trigger this error. This includes changes to infotypes like personal data, organizational assignment, or payroll-related information.
  
  
  Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. If a record is locked for editing by one process, another process trying to access it may encounter this error.
  
  
  Solution:
  
  
  Check for Concurrent Changes: Ensure that no other users are making changes to the employee's records while payroll processing is ongoing. Communicate with your team to avoid simultaneous updates.
  
  
  Review Change Logs: Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to review the change logs for the employee in question. This can help identify what changes were made and by whom.
  
  
  Reprocess Payroll: If the error occurs during payroll processing, you may need to cancel the payroll run and reprocess it after ensuring that all necessary changes to the employee records have been completed.
  
  
  Lock/Unlock Records: If you have the necessary permissions, you can manually unlock the records or check the status of locks using transaction SM12 (Display and Delete Locks).
  
  
  Consult Documentation: Refer to SAP Notes or documentation related to the specific version of SAP you are using, as there may be version-specific solutions or patches available.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, SM12, and PC00_MXX_CEDT (for payroll processing).
  SAP Notes: Search for SAP Notes related to HRPAYNLLA362 for any known issues or patches.
  User Roles: Ensure that users have the appropriate roles and authorizations to make changes to employee records without causing conflicts.
  
  By following these steps, you should be able to resolve the HRPAYNLLA362 error and ensure smooth payroll processing in your SAP HCM system.