How To Fix HRPAYIEPAYROLL838 - Cannot retrieve filename : invalid system


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPAYIEPAYROLL - Message class for payroll reporting - IE

  • Message number: 838

  • Message text: Cannot retrieve filename : invalid system

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAYIEPAYROLL838 - Cannot retrieve filename : invalid system ?

    The SAP error message HRPAYIEPAYROLL838 with the description "Cannot retrieve filename: invalid system" typically occurs in the context of payroll processing within the SAP HR module. This error indicates that the system is unable to retrieve the specified filename due to an issue with the system configuration or the environment.

    Causes:

    1. Incorrect Configuration: The system may not be properly configured to access the required files or directories.
    2. Invalid System Settings: The system settings may not be aligned with the expected parameters for file retrieval.
    3. Missing Files: The required files may not exist in the specified location, or the path may be incorrect.
    4. Authorization Issues: The user may not have the necessary permissions to access the files or directories.
    5. Transport Issues: If the system is newly transported or upgraded, there may be inconsistencies in the configuration.

    Solutions:

    1. Check Configuration: Verify the configuration settings in the SAP system related to payroll processing. Ensure that the paths for file retrieval are correctly set.
    2. Validate File Paths: Ensure that the file paths specified in the configuration are correct and that the files exist in those locations.
    3. Review Authorizations: Check the user authorizations to ensure that the user has the necessary permissions to access the files.
    4. System Settings: Review the system settings to ensure that they are correctly defined for the environment you are working in (e.g., development, testing, production).
    5. Consult Documentation: Refer to SAP documentation or notes related to payroll processing for any specific configurations or known issues.
    6. Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error details and any relevant logs.

    Related Information:

    • Transaction Codes: You may want to check transaction codes related to payroll processing, such as PC00_MXX_CALC or PC00_MXX_CEDT, depending on your specific payroll area.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    • System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to identify and resolve the issue causing the HRPAYIEPAYROLL838 error in your SAP system.

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