How To Fix HRPAYIEPAYROLL872 - Cannot retrieve file(s); invalid system


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPAYIEPAYROLL - Message class for payroll reporting - IE

  • Message number: 872

  • Message text: Cannot retrieve file(s); invalid system

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAYIEPAYROLL872 - Cannot retrieve file(s); invalid system ?

    The SAP error message HRPAYIEPAYROLL872 indicates that the system is unable to retrieve the specified file(s) due to an "invalid system" issue. This error typically occurs in the context of payroll processing or when attempting to access payroll-related files.

    Causes:

    1. Incorrect Configuration: The system may not be properly configured to access the required files, leading to an invalid system error.
    2. Missing or Incorrect File Paths: The file paths specified in the configuration may be incorrect or the files may not exist in the expected location.
    3. Authorization Issues: The user may not have the necessary permissions to access the files or the system.
    4. System Environment Issues: There may be issues with the system environment, such as connectivity problems or system downtime.
    5. Transport Issues: If the system has recently undergone a transport, the necessary files or configurations may not have been transported correctly.

    Solutions:

    1. Check Configuration: Verify the configuration settings related to payroll processing and file retrieval. Ensure that all paths and parameters are correctly set.
    2. Validate File Paths: Ensure that the file paths specified in the configuration are correct and that the files exist in those locations.
    3. Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access the files and the payroll system.
    4. System Health Check: Perform a health check on the SAP system to ensure that it is running correctly and that there are no connectivity issues.
    5. Consult Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
    6. Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Documentation: Review the SAP documentation related to payroll processing and file management for any specific guidelines or troubleshooting steps.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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