How To Fix HRPAYIEPAYROLL562 - Employee Surname (Last Name) has invalid characters


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPAYIEPAYROLL - Message class for payroll reporting - IE

  • Message number: 562

  • Message text: Employee Surname (Last Name) has invalid characters

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAYIEPAYROLL562 - Employee Surname (Last Name) has invalid characters ?

    The SAP error message HRPAYIEPAYROLL562 indicates that there are invalid characters in the employee's surname (last name) in the payroll system. This error typically arises during data entry or data import processes when the surname contains characters that are not allowed by the system.

    Cause:

    1. Invalid Characters: The surname may contain special characters, numbers, or symbols that are not permitted in the field.
    2. Data Entry Errors: Mistakes during manual entry, such as typos or incorrect formatting.
    3. Data Import Issues: If data is being imported from an external source, the source data may not conform to the expected format.
    4. Configuration Settings: The system may have specific settings that restrict certain characters in employee names.

    Solution:

    1. Review the Surname: Check the employee's surname for any invalid characters. Common invalid characters include:

      • Numbers (0-9)
      • Special characters (e.g., @, #, $, %, &, *, etc.)
      • Extra spaces or leading/trailing spaces
    2. Correct the Data:

      • Remove or replace any invalid characters with valid ones (e.g., replace special characters with standard alphabetic characters).
      • Ensure that the surname only contains letters (A-Z, a-z) and valid diacritics if applicable.
    3. Data Validation: Implement data validation checks during data entry or import processes to catch these errors before they cause issues.

    4. Configuration Review: If the issue persists, review the configuration settings in the SAP system to ensure that they allow for the expected character set in employee names.

    5. Testing: After making corrections, test the entry again to ensure that the error does not reoccur.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Refer to SAP HR documentation for guidelines on valid character sets for employee names.
    • User Training: Provide training for users on proper data entry practices to minimize errors in the future.
    • Support: If the problem continues after following the above steps, consider reaching out to SAP support for further assistance.

    By addressing the invalid characters in the employee surname, you should be able to resolve the HRPAYIEPAYROLL562 error and proceed with payroll processing.

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