How To Fix HRPAYIEPAYROLL087 - PPSN: & / Staff: & / old PPSN: & could not be matched - Duplicate record

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYIEPAYROLL - Message class for payroll reporting - IE

• Message number: 087

• Message text: PPSN: & / Staff: & / old PPSN: & could not be matched - Duplicate record

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYIEPAYROLL087 - PPSN: & / Staff: & / old PPSN: & could not be matched - Duplicate record ?

  The SAP error message HRPAYIEPAYROLL087 typically indicates an issue related to the Personal Public Service Number (PPSN) in the payroll processing for Ireland. This error suggests that there is a duplicate record for the PPSN in the payroll system, which prevents the system from processing the payroll correctly.
  Cause:
  
  Duplicate PPSN: The most common cause of this error is that the same PPSN is being used for multiple employee records in the system. This can happen if an employee has been incorrectly entered more than once or if there are discrepancies in the employee data.
  Data Entry Errors: Mistakes during data entry, such as typos in the PPSN or staff number, can lead to mismatches.
  Data Migration Issues: If data has been migrated from another system, there may be duplicates or inconsistencies in the PPSN records.
  Inactive or Terminated Employees: Sometimes, if an employee has been terminated but their record still exists with the same PPSN, it can cause conflicts.
  
  Solution:
  
  
  Identify Duplicate Records: 
  
  Use transaction codes like SE16 or SE11 to check the database tables (e.g., PA0001, PA0002) for duplicate entries of the PPSN.
  Look for records with the same PPSN and different staff numbers or other identifying information.
  
  
  
  Correct Data:
  
  If duplicates are found, determine which record is valid and correct the data accordingly. You may need to delete or merge records as appropriate.
  Ensure that the PPSN is entered correctly in the employee master data.
  
  
  
  Check for Inactive Employees:
  
  Review the status of any inactive or terminated employees who may still have a PPSN assigned. If necessary, update their records to prevent conflicts.
  
  
  
  Consult with HR/Payroll Team:
  
  Work with your HR or payroll team to ensure that all employee records are accurate and up-to-date. They may have additional insights or processes in place to handle such issues.
  
  
  
  Run Payroll Again: 
  
  After resolving the duplicate records, attempt to run the payroll process again to see if the error persists.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to this error message. SAP frequently updates its documentation and may have specific recommendations for handling this error.
  Documentation: Review the SAP HR documentation for guidelines on managing employee records and payroll processing.
  Testing: After making changes, it’s advisable to test the payroll run in a development or test environment before applying changes in the production environment.
  
  By following these steps, you should be able to resolve the HRPAYIEPAYROLL087 error and ensure that your payroll processing runs smoothly.