How To Fix HRPAYIEPAYROLL085 - PPSN: & / Staff: & / old PPSN: & could not be matched - No employee

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYIEPAYROLL - Message class for payroll reporting - IE

• Message number: 085

• Message text: PPSN: & / Staff: & / old PPSN: & could not be matched - No employee

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYIEPAYROLL085 - PPSN: & / Staff: & / old PPSN: & could not be matched - No employee ?

  The SAP error message HRPAYIEPAYROLL085 typically occurs in the context of payroll processing in the SAP HR module, particularly in the Irish payroll system. This error indicates that the Personal Public Service Number (PPSN) provided for an employee does not match any existing employee records in the system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Incorrect PPSN: The PPSN entered for the employee may be incorrect or mistyped.
  Employee Not Created: The employee record may not have been created in the system, or the employee may not be active.
  Old PPSN: The old PPSN may still be referenced in the system, but the employee has been assigned a new PPSN that is not recognized.
  Data Migration Issues: If data was migrated from another system, there may have been issues with how PPSNs were transferred.
  Inactive Employee: The employee record may be inactive or terminated, leading to the mismatch.
  
  Solution:
  
  Verify PPSN: Check the PPSN entered for accuracy. Ensure there are no typographical errors.
  Check Employee Record: Confirm that the employee record exists in the SAP system. You can do this by searching for the employee using their staff number or other identifiers.
  Update Employee Information: If the employee has a new PPSN, update the employee record with the correct PPSN in the relevant infotype (usually Infotype 0002 - Personal Data).
  Reactivate Employee: If the employee is inactive, consider reactivating their record if they are still employed.
  Consult Payroll Administrator: If you are unsure about the correct PPSN or employee status, consult with your payroll administrator or HR department for assistance.
  Check for Data Migration Issues: If this issue arose after a data migration, review the migration process to ensure all data was transferred correctly.
  
  Related Information:
  
  Infotypes: Familiarize yourself with relevant infotypes in SAP HR, especially Infotype 0002 (Personal Data) and Infotype 0001 (Organizational Assignment).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or user manuals for guidance on handling payroll errors.
  Testing: If changes are made, conduct testing in a development or quality assurance environment before applying changes in production.
  
  By following these steps, you should be able to resolve the error and ensure that the employee's payroll information is correctly processed.