How To Fix HRPAYIEINFOTYPES278 - Record not converted: No Standard or Reduced rates are used

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYIEINFOTYPES - Message class for all Irish Infotypes

• Message number: 278

• Message text: Record not converted: No Standard or Reduced rates are used

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYIEINFOTYPES278 - Record not converted: No Standard or Reduced rates are used ?

  The SAP error message "HRPAYIEINFOTYPES278 Record not converted: No Standard or Reduced rates are used" typically occurs in the context of payroll processing within the SAP Human Capital Management (HCM) module. This error indicates that the system is unable to convert a specific record because it does not find any applicable standard or reduced rates for the payroll calculation.
  Cause:
  
  
  Missing Rate Configuration: The most common cause of this error is that the necessary tax or contribution rates (standard or reduced) have not been configured in the system. This could be due to missing entries in the relevant tables or incorrect settings in the payroll schema.
  
  
  Incorrect Infotype Data: The infotype data for the employee may be incomplete or incorrect, leading to the inability to apply the necessary rates.
  
  
  Country-Specific Settings: If the payroll is country-specific, the rates for that particular country may not be set up correctly.
  
  
  Versioning Issues: If there are multiple versions of the payroll schema or configuration, the system might be referencing an outdated or incorrect version.
  
  
  Solution:
  
  
  Check Rate Configuration:
  
  Navigate to the relevant configuration settings in the SAP system (usually in the SPRO transaction).
  Ensure that the standard and reduced rates for the relevant payroll area and country are correctly defined.
  
  
  
  Review Infotype Data:
  
  Check the employee's infotype records (e.g., IT0008 for basic pay, IT0014 for recurring payments/deductions) to ensure that all necessary data is present and correct.
  Make sure that the infotype records are consistent with the payroll configuration.
  
  
  
  Update Payroll Schema:
  
  If necessary, update the payroll schema to ensure it references the correct rates.
  You may need to consult with a payroll expert or SAP consultant to ensure that the schema is correctly configured.
  
  
  
  Testing:
  
  After making the necessary changes, run a test payroll to see if the error persists.
  Monitor the logs for any additional errors or warnings that may provide further insight.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to payroll processing for your specific country to ensure compliance with local regulations.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SPRO: For configuration settings.
  PA30: For maintaining infotype records.
  PC00_MXX_CALC: For running payroll calculations.
  
  
  User Roles: Ensure that the user executing the payroll has the necessary authorizations to access and modify payroll-related configurations.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or a qualified SAP consultant who specializes in HCM and payroll processing.