How To Fix HRPAYHU365 - Both entries do not equal null!

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYHU - Message class for Hungarian HR

• Message number: 365

• Message text: Both entries do not equal null!

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYHU365 - Both entries do not equal null! ?

  The SAP error message HRPAYHU365, which states "Both entries do not equal null," typically occurs in the context of payroll processing in the SAP HR module, particularly in the Hungarian payroll system. This error indicates that there is a mismatch or inconsistency in the payroll data being processed, specifically related to entries that should be null but are not.
  Cause:
  
  Data Inconsistency: The error often arises when there are inconsistencies in the payroll data, such as incorrect or missing entries in the infotypes or payroll results.
  Configuration Issues: There may be issues with the configuration of payroll schemas or rules that lead to this error.
  Custom Enhancements: If there are custom enhancements or modifications in the payroll processing logic, they might not be handling certain conditions correctly, leading to this error.
  Incorrect Master Data: Issues with employee master data, such as incorrect infotype records, can also trigger this error.
  
  Solution:
  
  Check Payroll Data: Review the payroll data for the employee(s) involved. Ensure that all relevant infotypes are correctly filled out and that there are no missing or incorrect entries.
  Review Payroll Configuration: Check the payroll schema and rules to ensure they are correctly configured. Look for any custom logic that might be causing the issue.
  Debugging: If you have access to debugging tools, you can trace the payroll run to identify where the error is occurring. This can help pinpoint the exact cause of the mismatch.
  Consult Documentation: Refer to SAP documentation or notes related to the HRPAYHU365 error for any specific guidance or patches that may address the issue.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. They may have additional insights or solutions based on the specific context of your system.
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes that are used in payroll processing, especially those related to compensation, deductions, and benefits.
  Payroll Schema: Understanding the payroll schema and how it processes data can help in identifying potential issues.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide updates to the payroll processing logic.
  Testing: After making any changes, conduct thorough testing to ensure that the payroll runs correctly without triggering the error.
  
  By following these steps, you should be able to identify and resolve the HRPAYHU365 error in your SAP system.