How To Fix HRPAYHU364 - Both entries equal null!

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYHU - Message class for Hungarian HR

• Message number: 364

• Message text: Both entries equal null!

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYHU364 - Both entries equal null! ?

  The SAP error message HRPAYHU364 "Both entries equal null!?" typically occurs in the context of payroll processing in the SAP HR module, particularly in the Hungarian payroll system. This error indicates that the system is trying to perform a calculation or operation where both the input values are null or empty, which is not valid.
  Cause:
  
  Missing Data: The most common cause of this error is that the payroll data for the employee is incomplete. This could be due to missing infotypes or fields that are required for payroll calculations.
  Incorrect Configuration: There may be issues with the configuration of payroll schemas or rules that lead to situations where both values being compared or calculated are null.
  Data Entry Errors: Manual data entry errors can lead to null values being saved in the database, which can trigger this error during payroll processing.
  
  Solution:
  
  
  Check Employee Data: Review the employee's master data and payroll infotypes to ensure that all necessary fields are filled out correctly. Pay particular attention to infotypes related to payroll, such as:
  
  Infotype 0000 (Actions)
  Infotype 0001 (Organizational Assignment)
  Infotype 0002 (Personal Data)
  Infotype 0008 (Basic Pay)
  Infotype 0014 (Recurring Payments/Deductions)
  Infotype 0015 (Additional Payments)
  
  
  
  Review Payroll Configuration: If you have access to the configuration settings, check the payroll schema and rules to ensure that they are set up correctly. Look for any custom rules that might be causing the issue.
  
  
  Debugging: If you have access to the SAP development environment, you can debug the payroll process to identify where the null values are being introduced. This may require the assistance of an SAP technical consultant.
  
  
  Consult Documentation: Review SAP notes and documentation related to the HR module and payroll processing for any known issues or patches that might address this error.
  
  
  Contact Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on troubleshooting.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PC00_MXX_CALC (Payroll Calculation) to help in your investigation.
  User Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify the root cause of the HRPAYHU364 error and implement a solution.