How To Fix HRPAYHR_IDO012 - Device type & is not compatible with Adobe Document server

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYHR_IDO - INO-DOH - messages

• Message number: 012

• Message text: Device type & is not compatible with Adobe Document server

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYHR_IDO012 - Device type & is not compatible with Adobe Document server ?

  The SAP error message HRPAYHR_IDO012 indicates that the device type specified in your SAP system is not compatible with the Adobe Document Server. This error typically arises when trying to generate or print forms (like payslips or other HR documents) that require Adobe output, but the system is configured to use a device type that does not support this functionality.
  Cause:
  
  Incorrect Device Type: The device type specified in the print settings is not set up to work with Adobe Document Server.
  Missing Configuration: The Adobe Document Server may not be properly configured in the SAP system.
  Output Device Settings: The output device settings in SAP may not be correctly defined to use the Adobe Document Server.
  
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check Device Type:
  
  Go to transaction SPAD (Spool Administration).
  Look for the output device that is being used for the print job.
  Ensure that the device type is set to one that is compatible with Adobe Document Server, such as PDF1.
  
  
  
  Change Output Device:
  
  If the current device type is not compatible, you can change the output device to one that is compatible with Adobe. You can create a new output device with the correct settings if necessary.
  
  
  
  Configure Adobe Document Server:
  
  Ensure that the Adobe Document Server is properly configured in your SAP system. This may involve checking the settings in transaction SFP (Form Builder) or SPAD.
  
  
  
  Check Form Settings:
  
  If you are using a specific form, ensure that it is designed to be output in PDF format and that it is correctly linked to the Adobe Document Server.
  
  
  
  Test Output:
  
  After making the necessary changes, test the output again to see if the error persists.
  
  
  
  Related Information:
  
  Device Types: Device types define how the output is formatted and processed. For Adobe output, the device type should be compatible with PDF generation.
  Adobe Forms: SAP uses Adobe forms for various HR-related documents. Ensure that the forms are correctly designed and configured.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or refer to SAP support for further assistance.