How To Fix HRPAYFR_DSN027 - The &1 file is empty: The GIP server was unavailable

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYFR_DSN - Message class for DSN

• Message number: 027

• Message text: The &1 file is empty: The GIP server was unavailable

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYFR_DSN027 - The &1 file is empty: The GIP server was unavailable ?

  The SAP error message HRPAYFR_DSN027 indicates that a specific file is empty because the GIP (Groupe d'Intervention de Paie) server was unavailable. This error typically occurs in the context of payroll processing in SAP HR (Human Resources) modules, particularly in the French payroll system.
  Cause:
  
  GIP Server Unavailability: The primary cause of this error is that the GIP server, which is responsible for processing payroll data, was not reachable or was down at the time the payroll process was executed.
  Network Issues: There may be network connectivity issues preventing the SAP system from communicating with the GIP server.
  Configuration Issues: Incorrect configuration settings in the SAP system or the GIP server can lead to this error.
  File Generation Issues: The file that is supposed to be generated for payroll processing may not have been created due to the unavailability of the GIP server.
  
  Solution:
  
  Check GIP Server Status: Verify if the GIP server is up and running. If it is down, contact your IT support team to resolve the issue.
  Network Connectivity: Ensure that there are no network issues preventing access to the GIP server. This may involve checking firewalls, VPNs, or other network configurations.
  Review Configuration: Check the configuration settings in SAP related to the GIP server. Ensure that the server address, ports, and other parameters are correctly set.
  Retry the Process: Once the GIP server is confirmed to be operational, retry the payroll process to see if the issue persists.
  Check Logs: Review the application logs for any additional error messages or warnings that could provide more context about the failure.
  Contact Support: If the issue continues, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP HR payroll documentation for any specific requirements or configurations related to the GIP server.
  System Monitoring: Implement monitoring for the GIP server to proactively catch any downtime or issues in the future.
  
  By following these steps, you should be able to diagnose and resolve the HRPAYFR_DSN027 error effectively.