How To Fix HRPAYDESVUV064 - AI contrib. accounting was not created: ADS server could not be reached

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDESVUV - Error Messages, Payroll Germany, Accident Insurance

• Message number: 064

• Message text: AI contrib. accounting was not created: ADS server could not be reached

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDESVUV064 - AI contrib. accounting was not created: ADS server could not be reached ?

  The SAP error message "HRPAYDESVUV064 AI contrib. accounting was not created: ADS server could not be reached" typically indicates an issue with the Adobe Document Services (ADS) that is used for generating forms and documents in SAP, particularly in the context of HR payroll processing.
  Cause:
  
  ADS Server Unavailability: The ADS server may be down or not reachable due to network issues, server configuration problems, or service not running.
  Configuration Issues: Incorrect configuration settings in the SAP system or the ADS server can lead to connectivity problems.
  Firewall or Network Restrictions: Firewalls or network policies may be blocking the communication between the SAP system and the ADS server.
  Authorization Issues: The user or service account may not have the necessary permissions to access the ADS server.
  
  Solution:
  
  Check ADS Server Status: Ensure that the ADS server is up and running. You can check the server logs for any errors or issues.
  Network Connectivity: Verify that the SAP system can reach the ADS server. You can use tools like ping or telnet to test connectivity.
  Review Configuration: Check the configuration settings in both the SAP system and the ADS server. Ensure that the URLs and ports are correctly set.
  
  In SAP, you can check the settings in transaction SICF for the ADS service.
  Ensure that the ADS service is correctly configured in transaction SPAD.
  
  
  Firewall Settings: If there are firewalls in place, ensure that the necessary ports for ADS communication are open.
  User Authorizations: Verify that the user or service account has the necessary authorizations to access the ADS server.
  Restart Services: If everything seems correct but the issue persists, consider restarting the ADS service and the SAP application server.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for Adobe Document Services to ensure that all prerequisites and configurations are met.
  Logs: Look into the SAP application logs (transaction SLG1) and the ADS logs for more detailed error messages that can provide further insights into the issue.
  
  If the problem continues after following these steps, it may be beneficial to engage with SAP support for more specialized assistance.