How To Fix HRPAYDESV682 - Error when processing notification in the receiving office

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDESV - Error Messages Germany Payroll, Social Insurance

• Message number: 682

• Message text: Error when processing notification in the receiving office

What causes this issue?

At the receiving office, errors occurred during processing of the
outbound notification.

System Response

The notification was not accepted by the receiving office. The
notification status is set to <LS>To Be Rejected</>.

How to fix this error?

Analyze the errors listed in the detail view of the notification and
resolve the causes of the errors. Then execute the rejection of the
notification by choosing the <LS>Rejected</> pushbutton. This way, the
notification is regenerated the next time the report for creating
notifications is run and it can be submitted.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDESV682 - Error when processing notification in the receiving office ?

  The SAP error message HRPAYDESV682 typically occurs in the context of payroll processing, particularly when dealing with notifications sent to a receiving office (such as a government agency or another department). This error indicates that there was an issue processing a notification related to payroll data.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the payroll records that are being sent to the receiving office.
  Configuration Issues: Incorrect configuration settings in the payroll module or in the communication settings with the receiving office can lead to this error.
  Authorization Problems: The user or process attempting to send the notification may not have the necessary authorizations.
  Technical Issues: There could be technical issues such as network problems, system downtime, or issues with the receiving office's system.
  
  Solution:
  To resolve the HRPAYDESV682 error, you can take the following steps:
  
  Check Data Consistency: Review the payroll data being processed to ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Review Configuration Settings: Verify the configuration settings related to payroll processing and notifications. Ensure that the settings for the receiving office are correct.
  Check Authorizations: Ensure that the user or process has the necessary authorizations to send notifications to the receiving office.
  Analyze Logs: Check the application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
  Test Connectivity: If the notification is being sent to an external system, test the connectivity to ensure that there are no network issues.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for any additional troubleshooting steps or patches that may be available.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and others that may help in troubleshooting.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the HRPAYDESV682 error.