How To Fix HRPAYDESV252 - Insurance number in the notif. contradicts the content of the master data

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDESV - Error Messages Germany Payroll, Social Insurance

• Message number: 252

• Message text: Insurance number in the notif. contradicts the content of the master data

What causes this issue?

The health insurance fund sent a notification with notification reason
&V1&.
The insurance number &V2& specified in the notification does not match
the insurance number &V3& entered in infotype 0013.

System Response

The notification is set to the status <zh>To Be Checked</>.

How to fix this error?

Check the situation. If the master data was incorrect, correct it. The
notification is imported again during the next run and if the checks
pass, the notification is processed further.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDESV252 - Insurance number in the notif. contradicts the content of the master data ?

  The SAP error message HRPAYDESV252 indicates that there is a discrepancy between the insurance number provided in a notification (such as a payroll or benefits-related transaction) and the insurance number stored in the employee's master data. This error typically arises in the context of payroll processing or when updating employee benefits information.
  Cause:
  
  
  Data Mismatch: The insurance number in the notification does not match the insurance number in the employee's master data. This could be due to:
  
  Manual entry errors.
  Changes in the employee's insurance status that have not been updated in the master data.
  Incorrect data being pulled from external systems or interfaces.
  
  
  
  Timing Issues: If the master data was updated after the notification was created, the notification may still reference the old insurance number.
  
  
  Configuration Issues: There may be issues with the configuration of the payroll or benefits module that leads to incorrect data being processed.
  
  
  Solution:
  
  
  Verify Data: Check the employee's master data in the SAP system to confirm the correct insurance number. This can typically be done using transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data).
  
  
  Update Notification: If the insurance number in the notification is incorrect, update it to match the master data. This may involve correcting the entry in the relevant transaction or document.
  
  
  Correct Master Data: If the master data is incorrect, update it to reflect the correct insurance number. Ensure that all relevant fields are filled out correctly.
  
  
  Reprocess the Notification: After making the necessary corrections, reprocess the notification to see if the error persists.
  
  
  Check for Batch Jobs: If the issue is related to batch processing, ensure that all relevant jobs have run successfully and that there are no pending updates.
  
  
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  Engage IT Support: If the problem persists after checking the data and making corrections, it may be necessary to engage your IT support team or SAP support for further investigation.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and others related to payroll and benefits processing.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
  User Roles: Ensure that the user has the appropriate permissions to view and edit master data and notifications.
  Documentation: Review any internal documentation or guidelines your organization has regarding payroll processing and data management.
  
  By following these steps, you should be able to resolve the HRPAYDESV252 error and ensure that the insurance number is consistent across all relevant records.