How To Fix HRPAYDESV164 - The print dialog was discontinued

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDESV - Error Messages Germany Payroll, Social Insurance

• Message number: 164

• Message text: The print dialog was discontinued

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDESV164 - The print dialog was discontinued ?

  The SAP error message HRPAYDESV164 ("The print dialog was discontinued") typically occurs in the context of payroll processing or when generating reports in the SAP HR module. This error indicates that the system is unable to display the print dialog for the report or document you are trying to generate.
  Causes:
  
  System Configuration: The print dialog may have been disabled in the system settings or configuration.
  User Authorizations: The user may not have the necessary authorizations to access the print functionality.
  SAP GUI Settings: There may be issues with the SAP GUI settings or version that prevent the print dialog from appearing.
  Output Device Configuration: The output device (printer) may not be correctly configured or may be offline.
  SAP Notes: There may be specific SAP Notes related to this error that need to be applied to your system.
  
  Solutions:
  
  
  Check System Configuration:
  
  Verify the configuration settings in the SAP system to ensure that the print dialog is enabled.
  Consult with your SAP Basis or system administrator to check the relevant settings.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to print documents. This can be checked in the user roles and profiles.
  
  
  
  SAP GUI Settings:
  
  Make sure you are using a compatible version of the SAP GUI. If necessary, update to the latest version.
  Check the SAP GUI settings to ensure that the print dialog is not disabled.
  
  
  
  Output Device Configuration:
  
  Check the configuration of the output device in transaction SPAD (Spool Administration) to ensure it is set up correctly and is online.
  Test the output device to confirm it is functioning properly.
  
  
  
  Review SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. Applying the latest patches or notes may resolve the issue.
  
  
  
  Alternative Output Methods:
  
  If the print dialog is not available, consider using alternative output methods, such as saving the report to a file (PDF, Excel, etc.) and printing it from there.
  
  
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Documentation: Review the SAP HR documentation for any specific instructions related to payroll processing and printing.
  Community Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the HRPAYDESV164 error in your SAP system.