How To Fix HRPAYDESV062 - Branch office & is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDESV - Error Messages Germany Payroll, Social Insurance

• Message number: 062

• Message text: Branch office & is locked

What causes this issue?

Branch office &V1& of health insurance fund &V2& is blocked in the
period from &V3& to &V4&.

System Response

The entry is rejected.

How to fix this error?

Choose a different branch office of health insurance fund &V2&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDESV062 - Branch office & is locked ?

  The SAP error message HRPAYDESV062 indicates that a specific branch office is locked, which typically means that the branch office is not available for processing payroll or other HR-related activities. This can occur for various reasons, such as administrative actions, system configurations, or data integrity issues.
  Cause:
  
  Branch Office Locking: The branch office may have been intentionally locked by an administrator to prevent any changes or processing during a specific period (e.g., during audits, system upgrades, or data corrections).
  Configuration Issues: There may be configuration settings in the SAP system that have led to the branch office being marked as locked.
  Data Integrity Issues: There could be inconsistencies or errors in the data related to the branch office that have triggered the lock.
  
  Solution:
  
  
  Unlock the Branch Office:
  
  If you have the necessary permissions, you can unlock the branch office through the SAP HR module. This typically involves navigating to the relevant configuration settings and changing the status of the branch office.
  Use transaction codes like PA30 (Maintain HR Master Data) or SM30 (Table Maintenance) to access the relevant tables and unlock the branch office.
  
  
  
  Check Configuration Settings:
  
  Review the configuration settings in the SAP system to ensure that the branch office is set up correctly. This may involve checking the organizational structure and ensuring that the branch office is active.
  
  
  
  Consult with HR or IT Administrators:
  
  If you do not have the necessary permissions or if you are unsure about making changes, consult with your HR or IT department. They can provide insights into why the branch office is locked and assist in unlocking it if appropriate.
  
  
  
  Review System Logs:
  
  Check the system logs for any messages or errors that may provide additional context on why the branch office was locked. This can help in diagnosing any underlying issues.
  
  
  
  Documentation and Training:
  
  Ensure that there is proper documentation and training for users who manage branch offices to prevent unintentional locking in the future.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Permissions: Ensure that users have the appropriate permissions to manage branch offices and understand the implications of locking and unlocking them.
  Testing: After unlocking the branch office, conduct tests to ensure that payroll and HR processes can be executed without issues.
  
  If the problem persists after following these steps, it may be necessary to escalate the issue to SAP support for further assistance.