How To Fix HRPAYDEST228 - Cannot uniquely determine state from &1 and &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDEST - Message Class: Taxes Germany

• Message number: 228

• Message text: Cannot uniquely determine state from &1 and &2

What causes this issue?

The state cannot be uniquely determined from the employee's postal code
and city of residence.

How to fix this error?

Check the employee's address data to see whether the postal code and
city of residence are correct. The spelling of the city name must match
an entry in table P01T_AGS.
If the postal code and city name produce several municipality numbers
that belong to different states, enter the employee's state manually in
the State field of the address in infotype 0006.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDEST228 - Cannot uniquely determine state from &1 and &2 ?

  The SAP error message HRPAYDEST228, which states "Cannot uniquely determine state from &1 and &2," typically occurs in the context of payroll processing or when dealing with employee master data in the Human Resources (HR) module. This error indicates that the system is unable to uniquely identify a state based on the provided parameters, which are represented by placeholders &1 and &2.
  Cause:
  
  Ambiguous Data: The error often arises when there are multiple entries or records that match the criteria defined by the parameters. For example, if there are multiple states or regions associated with the same employee or payroll area, the system cannot determine which one to use.
  Configuration Issues: There may be issues in the configuration of the payroll or HR master data that lead to ambiguity in state determination.
  Missing or Incorrect Data: If the employee's master data is incomplete or incorrectly maintained, it can lead to this error. This includes missing addresses, incorrect state codes, or other related information.
  
  Solution:
  
  Check Employee Master Data: Review the employee's master data to ensure that all relevant fields, especially those related to address and state, are correctly filled out and do not contain duplicates.
  Review Payroll Configuration: Check the payroll configuration settings to ensure that the mapping of states and regions is correctly set up. This includes reviewing the payroll areas and any related infotypes.
  Data Consistency: Ensure that there are no inconsistencies in the data across different infotypes (e.g., infotype 0006 for addresses, infotype 0001 for organizational assignment).
  Use Transaction Codes: Utilize transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to investigate the employee records and identify any discrepancies.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, providing them with the details of the error and the context in which it occurs.
  
  Related Information:
  
  Infotypes: Familiarize yourself with relevant infotypes that may affect state determination, such as infotype 0006 (Addresses) and infotype 0001 (Organizational Assignment).
  SAP Notes: Search for SAP Notes related to HRPAYDEST228 in the SAP Support Portal for any known issues or fixes.
  Testing: After making changes, conduct thorough testing to ensure that the error does not recur and that payroll processing can proceed without issues.
  
  By following these steps, you should be able to identify the root cause of the HRPAYDEST228 error and implement a solution to resolve it.