How To Fix HRPAYDEEH384 - Directory record &1 - &2: Entry according to ENTRY feature on &3

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDEEH - Notification class for surveys, DE

• Message number: 384

• Message text: Directory record &1 - &2: Entry according to ENTRY feature on &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDEEH384 - Directory record &1 - &2: Entry according to ENTRY feature on &3 ?

  The SAP error message HRPAYDEEH384 typically relates to issues in the payroll processing within the SAP HR module, specifically in the context of the German payroll (as indicated by the "DE" in the message). This error message indicates that there is a problem with the directory record for a specific entry, which is determined by the ENTRY feature.
  Cause:
  The error message HRPAYDEEH384 can occur due to several reasons, including:
  
  
  Incorrect Configuration: The configuration of the payroll schema or the ENTRY feature may not be set up correctly. This could involve incorrect entries in the payroll master data or infotypes.
  
  
  Missing Data: Required data for the payroll processing might be missing or incorrectly maintained in the employee's master data.
  
  
  Feature Settings: The ENTRY feature may not be correctly defined or may not have the necessary entries for the specific employee or payroll area.
  
  
  Data Consistency Issues: There may be inconsistencies in the data that are causing the payroll process to fail.
  
  
  Solution:
  To resolve the HRPAYDEEH384 error, you can take the following steps:
  
  
  Check Configuration: Review the configuration of the payroll schema and the ENTRY feature. Ensure that all necessary entries are correctly defined.
  
  
  Review Master Data: Check the employee's master data (infotypes) to ensure that all required fields are filled out correctly. Pay special attention to infotypes related to payroll, such as infotype 0001 (Organizational Assignment), infotype 0002 (Personal Data), and infotype 0008 (Basic Pay).
  
  
  Validate Feature Settings: Ensure that the ENTRY feature is correctly set up in the system. You can do this by navigating to the relevant feature in the SAP system and checking the entries.
  
  
  Run Consistency Checks: Use transaction codes like PA30 (Maintain HR Master Data) to check for any inconsistencies in the employee data.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30, PA40 (Personnel Actions), and PE03 (Maintain Payroll Schema) for troubleshooting.
  SAP Notes: Search for SAP Notes related to HRPAYDEEH384 for any patches or updates that may address the issue.
  Training and Documentation: Ensure that your HR team is trained on the payroll processes and understands how to maintain master data correctly.
  
  By following these steps, you should be able to identify and resolve the cause of the HRPAYDEEH384 error in your SAP system.