How To Fix HRPAYDEEH382 - No summaries stored for companies/employers

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDEEH - Notification class for surveys, DE

• Message number: 382

• Message text: No summaries stored for companies/employers

What causes this issue?

Neither a grouping of organizational units into sites (subapplication
ESBB) nor a grouping of sites into employers (subapplication ESBA) was
stored.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Check in the IMG whether you might have forgotten to code the named
groupings.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDEEH382 - No summaries stored for companies/employers ?

  The SAP error message HRPAYDEEH382, which states "No summaries stored for companies/employers," typically occurs in the context of payroll processing in the SAP HR module, particularly in the German payroll (HR-PAYDE) environment. This error indicates that the system is unable to find the necessary summary data for the specified company or employer, which is essential for payroll calculations and reporting.
  Causes:
  
  Missing Data: The summary data for the specified company or employer has not been created or is missing in the system.
  Incorrect Configuration: There may be configuration issues in the payroll settings or in the infotypes related to payroll processing.
  Data Migration Issues: If data was migrated from another system, the summary data may not have been transferred correctly.
  Period Not Open: The payroll period for which the summary is being requested may not be open or may have been closed.
  Authorization Issues: The user may not have the necessary authorizations to access the summary data.
  
  Solutions:
  
  Check Summary Data: Verify if the summary data for the relevant company/employer exists in the system. This can be done by checking the relevant infotypes or tables.
  Run Payroll: If the summary data is missing, ensure that the payroll has been run for the relevant period. Running the payroll will generate the necessary summary data.
  Configuration Review: Review the payroll configuration settings to ensure that everything is set up correctly for the company/employer in question.
  Open Payroll Period: Ensure that the payroll period is open and that the necessary processing has been completed for that period.
  Authorization Check: Verify that the user has the appropriate authorizations to access the payroll summary data.
  Consult Documentation: Refer to SAP documentation or notes related to HR payroll processing for any specific instructions or troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA03 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and others that may help in reviewing payroll data.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.