How To Fix HRPAYDEEH381 - Data erroneous/incomplete: Download of *.csv files not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDEEH - Notification class for surveys, DE

• Message number: 381

• Message text: Data erroneous/incomplete: Download of *.csv files not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDEEH381 - Data erroneous/incomplete: Download of *.csv files not possible ?

  The SAP error message HRPAYDEEH381, which indicates that the data is erroneous or incomplete and that the download of *.csv files is not possible, typically arises in the context of payroll processing or data extraction in the SAP HR module. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Incomplete Data: The payroll data may be incomplete or missing required fields, which prevents the system from generating the CSV file.
  Configuration Issues: There may be issues with the configuration of the payroll schema or the specific report being run.
  Authorization Issues: The user may not have the necessary authorizations to access the payroll data or to perform the download.
  Technical Errors: There could be underlying technical issues, such as problems with the database or the application server.
  Incorrect Selection Criteria: The selection criteria used for the report may not match any existing records, leading to an empty dataset.
  
  Solutions:
  
  Check Data Completeness: Review the payroll data for the relevant period to ensure that all required fields are filled out correctly. Look for any missing or erroneous entries.
  Review Configuration: Check the configuration settings for the payroll schema and ensure that they are set up correctly. This may involve consulting with a functional consultant or SAP support.
  Verify Authorizations: Ensure that the user has the necessary authorizations to access the payroll data and perform the download. This may involve checking user roles and permissions in the SAP system.
  Examine Selection Criteria: Review the selection criteria used for the report to ensure that they are correct and that they match existing records in the system.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or SAP support for further assistance, especially if there are indications of technical problems.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide guidance on similar issues.
  Documentation: Review the SAP HR documentation for information on payroll processing and data extraction to ensure compliance with best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the HRPAYDEEH381 error and implement an appropriate solution.