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How To Fix HRPAYDEEH310 - Person group '&1' requires '&2' as a verification document


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPAYDEEH - Notification class for surveys, DE

  • Message number: 310

  • Message text: Person group '&1' requires '&2' as a verification document

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAYDEEH310 - Person group '&1' requires '&2' as a verification document ?

    The SAP error message HRPAYDEEH310 indicates that a specific person group (identified by &1) requires a certain verification document (identified by &2) to be provided. This error typically arises in the context of personnel administration or payroll processing within the SAP Human Resources (HR) module, particularly in the German payroll context.

    Cause:

    1. Missing Verification Document: The person group defined in the employee's master data requires a specific verification document (like a work permit, tax identification, etc.) that has not been provided or is missing.
    2. Configuration Issues: The configuration settings in the SAP system may not be aligned with the requirements for the specific person group, leading to the system expecting a document that is not available.
    3. Data Entry Errors: There may be errors in the employee's data entry, such as incorrect person group assignment or missing fields that are required for processing.

    Solution:

    1. Check Employee Master Data: Review the employee's master data to ensure that all required documents are uploaded and that the person group is correctly assigned.
    2. Provide Required Document: If the required verification document is missing, obtain and upload the necessary document in the system.
    3. Review Configuration: Consult with your SAP HR configuration team to ensure that the settings for the person group are correct and that they align with the legal requirements for verification documents.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific details on the requirements for the person group in question.
    5. Error Handling: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.

    Related Information:

    • Person Groups: In SAP HR, person groups categorize employees based on specific criteria, which can affect payroll processing, benefits eligibility, and other HR functions.
    • Verification Documents: These are essential for compliance with legal and regulatory requirements, especially in areas like taxation, employment eligibility, and social security.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling verification documents in the HR module.

    By addressing the missing document and ensuring proper configuration, you should be able to resolve the HRPAYDEEH310 error.

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