How To Fix HRPAYDEE2817 - 552020202 Employee unknown: ID number cannot be verified

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDEE2 - Message Class ELStAM Procedure

• Message number: 817

• Message text: 552020202 Employee unknown: ID number cannot be verified

What causes this issue?

The entire procedure note from the clearing house is as follows:
<LS>552020202 Employee unknown: The employee's ID no. cannot be
verified.</>
This is a rejection at employee level.
Tax ID &V2& does not exist or tax ID &V1& and the date of birth do not
match.

System Response

The <LS>Fiscal Data D</> infotype (0012) is not updated.

How to fix this error?

If the tax ID is incorrect, correct it. The next time the report <LS>
ELStAM: Create Registrations and Deregistrations</> (RPCE2VD0_OUT) is
run, the registration is created again.
If the date of birth is incorrect, note that you need to use the date of
birth as it is stated in the passport in the ELStAM procedure. For more
information on the date of birth according to the passport, see KBA Note
1896135.
Enter the correct date of birth according to the passport in the <LS>
Personal Data</> infotype (0002). The next time the report <LS>ELStAM:
Create Registrations and Deregistrations</> (RPCE2VD0_OUT) is run, the
registration is created again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDEE2817 - 552020202 Employee unknown: ID number cannot be verified ?

  The SAP error message HRPAYDEE2817 with the description "Employee unknown: ID number cannot be verified" typically occurs in the context of payroll processing or employee data management within the SAP Human Capital Management (HCM) module. This error indicates that the system is unable to verify the ID number associated with the employee record, which can prevent payroll processing or other HR functions from proceeding.
  Causes:
  
  Incorrect ID Number: The ID number entered for the employee may be incorrect or not formatted properly.
  Employee Record Not Found: The employee may not exist in the system, or their record may have been deleted or not created.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules within SAP.
  Configuration Issues: There may be configuration issues in the payroll or employee data management settings that prevent the ID number from being recognized.
  Authorization Issues: The user may not have the necessary permissions to access the employee's data.
  
  Solutions:
  
  Verify ID Number: Check the ID number entered for the employee to ensure it is correct and formatted properly.
  Check Employee Record: Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to verify if the employee record exists and is active.
  Data Consistency Check: Run consistency checks in the system to identify any discrepancies in employee data.
  Review Configuration: Check the configuration settings related to employee ID management and payroll processing to ensure they are set up correctly.
  User Authorization: Ensure that the user has the necessary authorizations to access and manage employee data.
  Consult Documentation: Refer to SAP documentation or support notes related to this specific error for additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and others that are used for managing employee data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.