How To Fix HRPAYDEE2032 - There are notifications in quarantine; cannot save

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDEE2 - Message Class ELStAM Procedure

• Message number: 032

• Message text: There are notifications in quarantine; cannot save

What causes this issue?

The are notifications for the employee in quarantine. To to avoid
inconsistencies, the current notifications are not saved.
Examples
A deregistration and a registration as main employer are generated. The
deregistration is sent to the clearing house and processed, the
subsequent registration is placed in quarantine. As a result of the
clearing house's response to the deregistration, the tax class 6 is set
in the <LS>Fiscal Data D</> infotype (0012).
The next time the report <LS>ELStAM: Create Registrations and
Deregistrations</> (RPCE2VD0_OUT) is run, the registration as the main
employer will be replaced with a registration as a secondary employer.
Therefore, saving registrations and deregistrations would lead to
incorrect notifications.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Perform the notification process for the notifications in quarantine.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDEE2032 - There are notifications in quarantine; cannot save ?

  The SAP error message HRPAYDEE2032, which states "There are notifications in quarantine; cannot save," typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with payroll processing or employee notifications.
  Cause:
  This error indicates that there are notifications that have been flagged and placed in a "quarantine" state. This can happen for several reasons, including:
  
  Data Integrity Issues: There may be inconsistencies or errors in the data that prevent the system from processing notifications correctly.
  Pending Approvals: Notifications may be awaiting approval or further action from a user or a workflow process.
  System Configuration: Certain configurations or settings in the SAP system may lead to notifications being quarantined.
  Technical Issues: There could be underlying technical issues, such as database locks or system errors, that are causing notifications to be quarantined.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Quarantine Notifications:
  
  Navigate to the relevant transaction or report that allows you to view quarantined notifications. This may vary based on your SAP version and configuration.
  Review the notifications to understand why they are in quarantine.
  
  
  
  Resolve Data Issues:
  
  If the notifications are quarantined due to data integrity issues, correct any errors in the employee data or payroll data that are causing the notifications to be flagged.
  
  
  
  Approval Process:
  
  If notifications are pending approval, ensure that the necessary approvals are completed. This may involve following up with the relevant approvers.
  
  
  
  System Configuration:
  
  Review the configuration settings related to notifications and payroll processing. Ensure that they are set up correctly and align with your organization's processes.
  
  
  
  Technical Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or technical support for assistance. They may need to investigate logs or perform system checks to identify the root cause.
  
  
  
  Documentation and Notes:
  
  Check SAP Notes and documentation for any known issues related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or patches related to this error.
  Transaction Codes: Familiarize yourself with transaction codes related to notifications and payroll processing, such as PA30 (Maintain HR Master Data) or PC00_MXX_CALC (Payroll processing).
  User Roles: Ensure that the user attempting to save has the necessary authorizations to perform the action, as permission issues can also lead to errors.
  
  By following these steps, you should be able to identify and resolve the issue causing the HRPAYDEE2032 error in your SAP system.