How To Fix HRPAYDEB2A054 - Locked due to Multiple Requests

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDEB2A - Business to Administration: Germany

• Message number: 054

• Message text: Locked due to Multiple Requests

What causes this issue?

The communication server was asked, at least twice within a short period
of time, for the inbound files for a certain combination consisting of
the data class, the company number of the data supplier, and the company
number of the receiving office.

System Response

When this happens, the communication server informs you that this is a
duplicate request, and tells you when it will be possible to make
another request.
The information text is as follows:
<ZH>&v1&</><ZH>&v2&</><ZH>&v3&</><ZH>&v4&</>

How to fix this error?

How can this happen?

You call up the report RPCSVPD0 in test modus. The report requests every
possible combination of data class, data supplier, and receiving office
that matches the selection criteria, and for which data can be
retrieved.
In the log, you see that new inbound files can actually be retrieved for
certain combinations. Therefore, you decide to start the report
productively once again.
However, for the communication server, there is no difference between
the first time and the second time you called up the report. If you
called up the report for the second time too soon after the first time,
you will not receive the files. Instead, the system will inform you that
you have made a duplicate request.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDEB2A054 - Locked due to Multiple Requests ?

  The SAP error message HRPAYDEB2A054 indicates that a payroll process is locked due to multiple requests being made for the same payroll run. This typically occurs when there are concurrent attempts to execute payroll processing for the same period or employee, which can lead to data inconsistencies.
  Cause:
  
  Concurrent Payroll Runs: Multiple users or processes are trying to execute payroll for the same period simultaneously.
  System Configuration: The system may be configured to prevent multiple payroll runs for the same period to ensure data integrity.
  Incomplete Previous Runs: If a previous payroll run did not complete successfully, it may leave the system in a locked state.
  
  Solution:
  
  
  Check for Active Payroll Runs: Verify if there are any ongoing payroll runs for the same period. You can do this by checking the transaction logs or using transaction codes like PC00_MXX_CALC (where MXX is your country-specific payroll driver).
  
  
  Wait for Completion: If another payroll run is in progress, you may need to wait for it to complete before initiating a new one.
  
  
  Unlock the Process: If you determine that a payroll run is stuck or has failed, you may need to unlock it. This can typically be done by:
  
  Using transaction SM12 to check for and delete any lock entries related to the payroll process.
  Consulting with your SAP Basis team or system administrator to ensure that the lock can be safely removed.
  
  
  
  Review Configuration: Ensure that the system settings allow for the appropriate handling of payroll runs. This may involve reviewing the configuration settings in the payroll module.
  
  
  Error Logs: Check the error logs for any additional information that may indicate why the payroll run is locked. This can provide insights into whether there are underlying issues that need to be addressed.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for errors.
  PC00_MXX_CALC: To run payroll calculations.
  
  
  
  SAP Notes: Look for SAP Notes related to this error message for any patches or updates that may address known issues.
  
  
  Documentation: Review SAP documentation or help guides related to payroll processing to understand best practices and troubleshooting steps.
  
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.