How To Fix HRPAYDE_KGID004 - Child &1 (ID No.: &2): Unknown case constellation when comparing notifs

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDE_KGID - Message Class for ID No. Control Procedure Child Allowance

• Message number: 004

• Message text: Child &1 (ID No.: &2): Unknown case constellation when comparing notifs

What causes this issue?

When comparing the master data and the inventory of notifications on the
database, an unknown case occurred.

System Response

The processing of the child is terminated. No new notifications will be
created for the child.

How to fix this error?

Check if infotype Child Allowance (0118) for child &V1& with tax ID no.
&V2& has been maintained in accordance with the ID No. Control
Procedure. If not, contact SAP support.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDE_KGID004 - Child &1 (ID No.: &2): Unknown case constellation when comparing notifs ?

  The SAP error message HRPAYDE_KGID004 typically occurs in the context of payroll processing in the SAP HR module, particularly when dealing with notifications related to employee data. The message indicates that there is an "unknown case constellation" when comparing notifications for a specific employee (Child &1) with a given ID number (&2).
  Cause:
  The error can arise due to several reasons, including:
  
  
  Data Inconsistencies: There may be inconsistencies or missing data in the employee's records, such as notifications related to changes in employment status, pay, or other HR-related data.
  
  
  Configuration Issues: The configuration settings in the payroll or HR module may not be set up correctly, leading to issues when the system tries to process notifications.
  
  
  Custom Enhancements: If there are custom enhancements or modifications in the payroll processing logic, they may not handle certain cases correctly, leading to this error.
  
  
  Versioning Issues: If there are multiple notifications for the same employee that are not properly versioned or if there are conflicts between notifications, this can trigger the error.
  
  
  Solution:
  To resolve the HRPAYDE_KGID004 error, you can take the following steps:
  
  
  Check Employee Data: Review the employee's records for any inconsistencies or missing notifications. Ensure that all relevant notifications are correctly entered and that there are no duplicates.
  
  
  Review Configuration: Check the configuration settings in the SAP HR module related to notifications and payroll processing. Ensure that they are set up according to best practices and organizational requirements.
  
  
  Analyze Custom Code: If there are any custom enhancements or modifications in the payroll processing logic, review the code to ensure it handles all possible cases correctly. Debugging the custom code may help identify the issue.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  
  
  Testing: After making any changes, conduct thorough testing to ensure that the error does not recur and that payroll processing works as expected.
  
  
  Seek Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance. They may have additional insights or tools to diagnose the problem.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PC00_MXX_CALC (Payroll Calculation) to investigate employee records and payroll processing.
  Documentation: Review SAP documentation related to payroll processing and notifications to understand the expected behavior and configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the HRPAYDE_KGID004 error and implement a suitable solution.