How To Fix HRPAYDE_EXTRA304 - E304: The certificate used is either expired or invalid.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDE_EXTRA - Error messages relating to eXTra-Standard 1.4

• Message number: 304

• Message text: E304: The certificate used is either expired or invalid.

What causes this issue?

E304: The certificate used has either expired or is invalid.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDE_EXTRA304 - E304: The certificate used is either expired or invalid. ?

  The SAP error message HRPAYDE_EXTRA304 (E304: The certificate used is either expired or invalid) typically occurs in the context of electronic data interchange (EDI) or secure communications, particularly when dealing with digital certificates for secure connections or data encryption.
  Cause:
  
  Expired Certificate: The digital certificate used for secure communication has reached its expiration date and is no longer valid.
  Invalid Certificate: The certificate may not be trusted by the system due to various reasons, such as:
  
  It was not issued by a trusted Certificate Authority (CA).
  The certificate has been revoked.
  The certificate is incorrectly configured or corrupted.
  
  
  Configuration Issues: There may be issues with the configuration of the system that is supposed to use the certificate, such as incorrect paths or settings.
  
  Solution:
  
  
  Check Certificate Validity:
  
  Verify the expiration date of the certificate. If it is expired, you will need to renew or replace it.
  Use tools like OpenSSL or your operating system's certificate management tools to check the certificate details.
  
  
  
  Renew or Replace the Certificate:
  
  If the certificate is expired, contact your Certificate Authority (CA) to renew it.
  If the certificate is invalid, obtain a new certificate from a trusted CA.
  
  
  
  Update the Certificate in SAP:
  
  Once you have a valid certificate, update it in the SAP system. This can typically be done through transaction codes like STRUST (for managing SSL certificates) or other relevant transaction codes depending on your SAP version.
  Ensure that the new certificate is correctly imported and configured in the appropriate trust store.
  
  
  
  Check Configuration:
  
  Review the configuration settings related to the certificate in the SAP system. Ensure that the paths and settings are correct.
  Make sure that the system trusts the CA that issued the certificate.
  
  
  
  Test the Connection:
  
  After updating the certificate, test the connection or process that was failing to ensure that the issue is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to this error message. SAP frequently updates its documentation and provides solutions for known issues.
  Documentation: Review SAP documentation related to security and certificates, especially if you are implementing or managing secure communications.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the HRPAYDE_EXTRA304 error and ensure that your SAP system can securely communicate as intended.