How To Fix HRPAYDE_EXTRA302 - E302: The signature of the data could not be verified.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDE_EXTRA - Error messages relating to eXTra-Standard 1.4

• Message number: 302

• Message text: E302: The signature of the data could not be verified.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDE_EXTRA302 - E302: The signature of the data could not be verified. ?

  The SAP error message HRPAYDE_EXTRA302 E302: "The signature of the data could not be verified" typically occurs in the context of payroll processing, particularly when dealing with electronic data interchange (EDI) or when handling sensitive payroll data that requires digital signatures for verification.
  Cause:
  
  Invalid Signature: The most common cause of this error is that the digital signature attached to the data is either missing, corrupted, or does not match the expected signature.
  Configuration Issues: There may be issues with the configuration of the digital signature settings in the SAP system.
  Certificate Problems: The certificate used for signing the data may have expired, been revoked, or not properly installed in the system.
  Data Integrity Issues: If the data has been altered after it was signed, the signature verification will fail.
  System Updates: Changes or updates to the SAP system or related components may affect the signature verification process.
  
  Solution:
  
  Check the Signature: Verify that the digital signature is present and correctly applied to the data. Ensure that the data has not been altered after signing.
  Review Configuration: Check the configuration settings related to digital signatures in the SAP system. Ensure that they are set up correctly according to your organization's requirements.
  Update Certificates: If the certificate used for signing is expired or revoked, obtain a new certificate and update it in the SAP system.
  Test with Sample Data: If possible, test the signature verification process with known good data to isolate the issue.
  Consult Documentation: Refer to SAP documentation or notes related to digital signatures and payroll processing for any specific instructions or troubleshooting steps.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  Security Settings: Review the security settings in your SAP system, particularly those related to digital signatures and encryption.
  User Authorizations: Ensure that the user executing the payroll process has the necessary authorizations to access and verify the digital signatures.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the HRPAYDE_EXTRA302 E302 error in your SAP system.