How To Fix HRPAYDE_BSAP023 - No personnel no. was found for sort crit. &1 and child allowance no. &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYDE_BSAP - Messages Class for Payment Office Data Retrieval Portal

• Message number: 023

• Message text: No personnel no. was found for sort crit. &1 and child allowance no. &2.

What causes this issue?

It is not possible to automatically assign a notification to a personnel
number using the sort criterion &V1& in the notification and the
<DS:DE.HRPAYDE_KINDERGELDNR_BA>Child Allowance Number</> &V2& that has
been entered in the notification.

System Response

The notification contains the <DS:DE.HRPAYDE_BSAP_STATUS>status</> <LS>
Unassigned</>.

How to fix this error?

You can use administrator list <DS:RE.RP_PAYDE_BSAP_SBL_UNASSIGNED>BSAP:
Administrator List of Unassigned Notifications</> to either manually
assign the notification to a personnel number or to set it to status
<LS>Cannot Be Assigned</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYDE_BSAP023 - No personnel no. was found for sort crit. &1 and child allowance no. &2. ?

  The SAP error message HRPAYDE_BSAP023 indicates that the system could not find a personnel number for the specified sorting criteria and child allowance number. This error typically occurs in the context of payroll processing or when generating reports related to employee benefits, such as child allowances.
  Cause:
  
  Missing Personnel Data: The personnel number specified in the sorting criteria may not exist in the system or may not be correctly entered.
  Incorrect Configuration: The configuration for child allowances or payroll processing may not be set up correctly, leading to the inability to find the relevant personnel data.
  Data Inconsistencies: There may be inconsistencies or missing data in the employee master records or payroll data.
  Authorization Issues: The user may not have the necessary authorizations to access the personnel data.
  
  Solution:
  
  Verify Personnel Number: Check the personnel number and ensure it is correctly entered. You can do this by navigating to the employee master data (transaction PA20 or PA30) and confirming that the personnel number exists.
  Check Child Allowance Configuration: Review the configuration settings for child allowances in the system. Ensure that the relevant infotypes (e.g., Infotype 0020 for family data) are correctly maintained.
  Data Consistency Check: Run consistency checks on the payroll data to identify any missing or inconsistent records. You can use transaction codes like PC00_MXX_CALC or PC00_MXX_CEDT to perform payroll calculations and checks.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the required personnel data. This may involve checking user roles and permissions in the SAP system.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  Infotypes: Familiarize yourself with relevant infotypes related to child allowances and family data (e.g., Infotype 0020, Infotype 0021).
  Transaction Codes: Common transaction codes for payroll processing include:
  
  PA20: Display HR Master Data
  PA30: Maintain HR Master Data
  PC00_MXX_CALC: Payroll Calculation
  PC00_MXX_CEDT: Payroll Results
  
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. You can search for notes in the SAP Support Portal.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant specializing in HR and payroll processes.