How To Fix HRPAYCH_QST21047 - Total capacity utilization level (incl. other employment) = 100%

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYCH_QST21 - Messages for Withholding Tax

• Message number: 047

• Message text: Total capacity utilization level (incl. other employment) = 100%

What causes this issue?

For the employee liable for withholding tax, another employment <NP>
ANDBE</>) was classified in the infotype <ZK>Taxes</> (0038), but
neither a capacity utilization level nor a gross income have been
entered for other employment (wage type of processing class '78', value
0 or 1). In this case, the system assumes a total capacity utilization
level of 100% (default).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the classification of the other employment in the infotype
<ZK>Taxes</> (0038) is correct.
Check whether the total capacity utilization level of 100% is correct.
If the information in the infotype <ZK>Taxes</> (0038) is correct and
another capacity utilization level is needed: Enter the wage types for
the capacity utilization level or the gross income of the other
employment.
&SEE_ALSO&
<DS:TX.PY_CH_ANDBE>Calculation of Capacity Utilization Level of Other
Employment</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYCH_QST21047 - Total capacity utilization level (incl. other employment) = 100% ?

  The SAP error message HRPAYCH_QST21047 indicates that the total capacity utilization level for an employee, including other employment, has reached 100%. This typically occurs in the context of personnel administration and payroll processing, particularly when dealing with employees who have multiple employment contracts or positions.
  Cause:
  
  Multiple Employment Contracts: The employee may have multiple contracts or positions that, when combined, exceed the allowable capacity utilization (usually set at 100%).
  Incorrect Configuration: The system may be incorrectly configured regarding the capacity utilization limits for employees.
  Data Entry Errors: There may be errors in the employee's master data, such as incorrect working hours or percentages assigned to different positions.
  Overlapping Employment: The employee might be scheduled to work hours that overlap with other employment, leading to a total utilization of 100% or more.
  
  Solution:
  
  Review Employment Contracts: Check the employee's contracts to ensure that the total hours worked across all positions do not exceed 100%. If they do, consider adjusting the hours or redistributing the workload.
  Adjust Capacity Utilization Settings: If the configuration allows for more than 100% utilization (for example, in cases of part-time work), adjust the settings accordingly in the system.
  Correct Master Data: Verify and correct any discrepancies in the employee's master data, such as working hours, percentages, or other relevant fields.
  Consult with HR: If necessary, consult with the HR department to understand the employee's work arrangements and ensure compliance with labor laws and company policies.
  System Configuration: If the issue persists, it may be necessary to involve an SAP consultant to review the system configuration related to capacity utilization and make adjustments as needed.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation regarding personnel administration and capacity utilization settings.
  User Forums: Engage with SAP user forums or communities for insights from other users who may have encountered similar issues.
  
  By addressing the underlying causes and ensuring that the employee's workload is within acceptable limits, you can resolve the HRPAYCH_QST21047 error message effectively.