How To Fix HRPAYCH_FMZR010 - Cannot determine child's country of residence

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYCH_FMZR - Notification to the Family-Related Bonus Register

• Message number: 010

• Message text: Cannot determine child's country of residence

What causes this issue?

The system could not determine the last valid country of residence of
the child within the period of the bonus payment.
The check is carried out only for XML files in accordance with the
standard format <ZH>eAHV/IV-008</> as of Version 1.4 or higher (internal
notification format 0002 or higher).

System Response

The system creates a valid XML notification for the family-related bonus
register. However, it does not contain the child's country of residence
(XML tag: <NP><allowanceChildCountryResidence></>).

How to fix this error?

If your family equalization fund does not require details of the child's
country of residence, you can ignore this warning. Otherwise, make sure
that the child's country of residence is specified in the <LS>Family
Member/Dependents</> infotype (0021). To do this, maintain the most
recent record for the child in infotype 0021 that overlaps the payment
period (see control list).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYCH_FMZR010 - Cannot determine child's country of residence ?

  The SAP error message HRPAYCH_FMZR010 indicates that the system is unable to determine the child's country of residence in the context of payroll processing, particularly in the Swiss payroll module. This error typically arises when the system is trying to calculate benefits or deductions related to children, such as child allowances, and it cannot find the necessary information regarding the child's residence.
  Causes:
  
  Missing Data: The child's country of residence may not be maintained in the employee's master data or in the relevant infotype (e.g., Infotype 0021 - Family/Dependents).
  Incorrect Configuration: There may be issues with the configuration of the payroll system, particularly in how it handles family-related data.
  Data Inconsistencies: There could be inconsistencies or errors in the data entered for the employee or their dependents.
  Country-Specific Settings: The system may not have the necessary country-specific settings or data to determine the child's residence.
  
  Solutions:
  
  
  Check Employee Master Data:
  
  Go to the employee's master data (transaction PA30) and check Infotype 0021 (Family/Dependents).
  Ensure that the child's details, including the country of residence, are correctly entered.
  
  
  
  Maintain Country of Residence:
  
  If the child's country of residence is not maintained, add it in the relevant infotype.
  Ensure that the country code is valid and corresponds to the expected format.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the payroll module to ensure that it is set up to handle child-related data correctly.
  Consult with your SAP HR consultant or administrator to verify that the necessary settings are in place.
  
  
  
  Data Consistency Check:
  
  Run a data consistency check to identify any discrepancies in the employee's data that may be causing the issue.
  Correct any inconsistencies found.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test run of the payroll process to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Infotype 0021 (Family/Dependents): This infotype is crucial for maintaining information about an employee's dependents, including children.
  Country Codes: Ensure that the country codes used in the system are up-to-date and correspond to the ISO standards.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error message.
  
  If the issue persists after following these steps, it may be necessary to engage with SAP support or a qualified SAP consultant for further assistance.