How To Fix HRPAYCH_FMZR007 - No contact data found for ins. no. &1 and FAK no. &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYCH_FMZR - Notification to the Family-Related Bonus Register

• Message number: 007

• Message text: No contact data found for ins. no. &1 and FAK no. &2

What causes this issue?

The system could not find any contact data in table T5C67 for the
insured person's number and the FAK number.

System Response

Without this data, the system cannot create a valid notification.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Check the Customizing settings under <LS>Payroll: Switzerland-> Family
Allowances -> Overall Monthly Report (Family-Related Bonus Register) ->
<DS:SIMG.PAY_CH_FAK_0020> Specify Employer Data</></>. Insert an entry
with the following values:
FAK number: &v2&
Insured person's number/FAK membership number: &v1&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYCH_FMZR007 - No contact data found for ins. no. &1 and FAK no. &2 ?

  The SAP error message HRPAYCH_FMZR007 indicates that there is no contact data found for a specific insurance number (ins. no. &1) and a specific FAK number (FAK no. &2). This error typically occurs in the context of payroll processing or when dealing with employee benefits and insurance data.
  Causes:
  
  Missing Data: The most common cause is that the contact data for the specified insurance number and FAK number has not been maintained in the system.
  Incorrect Configuration: There may be configuration issues in the payroll or benefits module that prevent the system from retrieving the necessary data.
  Data Entry Errors: There could be typographical errors in the insurance number or FAK number being used, leading to a mismatch.
  Inactive Records: The records for the specified insurance or FAK number may have been marked as inactive or deleted.
  Authorization Issues: The user may not have the necessary permissions to view the contact data.
  
  Solutions:
  
  Check Data Maintenance: Verify that the contact data for the specified insurance number and FAK number is correctly maintained in the system. This can usually be done in the relevant infotype (e.g., Infotype 0077 for health insurance).
  Correct Configuration: Review the configuration settings in the payroll or benefits module to ensure that they are set up correctly.
  Verify Input Data: Double-check the insurance number and FAK number for any typographical errors. Ensure that the correct values are being used.
  Reactivate Records: If the records are inactive, consider reactivating them or creating new records as necessary.
  Check Authorizations: Ensure that the user has the appropriate authorizations to access the required data. This may involve checking user roles and permissions in the SAP system.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check the employee's insurance data.
  Infotypes: Familiarize yourself with relevant infotypes such as:
  
  Infotype 0071 (Health Insurance)
  Infotype 0077 (Additional Health Insurance)
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation or help files related to payroll processing and insurance management for further insights.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HR modules.