How To Fix HRPAYCE003 - Persons rejected


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPAYCE - Messages for Utilities Central Europe (CE)

  • Message number: 003

  • Message text: Persons rejected

  • Show details Hide details
  • What causes this issue?

    This entry specifies how many persons could not be successfully
    processed.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAYCE003 - Persons rejected ?

    The SAP error message HRPAYCE003 typically indicates that there are issues with the personnel data that prevent the processing of payroll for certain employees. This error is often encountered in the context of payroll processing in the SAP Human Capital Management (HCM) module.

    Cause:

    The error message "Persons rejected" usually arises due to one or more of the following reasons:

    1. Missing or Incomplete Data: Required fields in the employee master data or payroll data may be missing or incomplete.
    2. Incorrect Configuration: There may be issues with the payroll configuration settings that affect the processing of certain employees.
    3. Invalid Status: The employee may have an invalid status (e.g., inactive, on leave) that prevents payroll processing.
    4. Time Management Issues: If time data is not correctly recorded or is missing, it can lead to payroll processing errors.
    5. Authorization Issues: The user may not have the necessary authorizations to process payroll for certain employees.

    Solution:

    To resolve the HRPAYCE003 error, you can take the following steps:

    1. Check Employee Master Data:

      • Review the employee master data for the affected personnel numbers. Ensure that all required fields are filled out correctly.
      • Verify that the employee's status is active and that there are no discrepancies in their employment details.
    2. Review Payroll Configuration:

      • Check the payroll configuration settings to ensure they are correctly set up for the employees in question.
      • Ensure that the payroll area and other relevant settings are correctly assigned.
    3. Validate Time Data:

      • If applicable, check the time management data for the employees. Ensure that all time entries are recorded and that there are no missing or incorrect entries.
    4. Check for Authorizations:

      • Ensure that the user processing the payroll has the necessary authorizations to perform payroll actions for the affected employees.
    5. Run Payroll Simulation:

      • If possible, run a payroll simulation for the affected employees to identify any specific issues that may be causing the rejection.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message.
    7. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: You may use transaction codes like PA30 (Maintain HR Master Data) and PC00_MXX_CALC (Payroll Calculation) to investigate and resolve issues.
    • Documentation: Refer to SAP documentation and help files for detailed information on payroll processing and error handling.
    • User Forums: Engage with SAP community forums or user groups for shared experiences and solutions from other users who may have encountered similar issues.

    By following these steps, you should be able to identify and resolve the cause of the HRPAYCE003 error message in SAP.

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