How To Fix HRPAYBR_EFD_MSGS021 - Employer CPF/invalid transceiver.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYBR_EFD_MSGS - Message class for eSocial processing errors

• Message number: 021

• Message text: Employer CPF/invalid transceiver.

What causes this issue?

The CPF informed in the XML file of the event batch is not valid.

System Response

Rejection of the event batch.

How to fix this error?

There is a series of procedures that can solve that message:
Check whether the CPF number informed in XML file of the event batch is
correct.
Check whether the CPF number that you have registered in the system is
correct.
Check whether the CPF number that you informed in the customizing
activity <DS:SIMG.PAY_BR_EFD40>Determine the registration number for the
batch transceiver </>(characteristic 37NTR) is correct.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYBR_EFD_MSGS021 - Employer CPF/invalid transceiver. ?

  The SAP error message HRPAYBR_EFD_MSGS021 indicates an issue related to the Employer's CPF (Cadastro de Pessoas Físicas) in the context of Brazilian payroll processing. This error typically arises when there is an invalid transceiver or configuration issue in the system that affects the generation of the EFD (Escrituração Fiscal Digital) file.
  Cause:
  
  Invalid CPF Number: The CPF number provided for the employer may be incorrect or not formatted properly.
  Configuration Issues: There may be issues with the configuration of the payroll system, particularly in the settings related to the employer's data.
  Transceiver Issues: The transceiver used for communication with external systems may not be set up correctly or may be malfunctioning.
  Data Inconsistencies: There could be inconsistencies in the master data related to the employer or employee records.
  
  Solution:
  
  Verify CPF Number: Check the CPF number of the employer for accuracy. Ensure it is correctly formatted and valid.
  Review Configuration: Go through the payroll configuration settings in SAP to ensure that all necessary parameters are correctly set up, especially those related to the employer's information.
  Check Transceiver Settings: Ensure that the transceiver settings are correctly configured. This may involve checking the communication settings and ensuring that the transceiver is operational.
  Data Consistency Check: Perform a data consistency check to identify any discrepancies in the employer or employee records. Correct any inconsistencies found.
  Consult Documentation: Refer to SAP documentation or notes related to the EFD process and the specific error message for additional troubleshooting steps.
  Contact SAP Support: If the issue persists after performing the above checks, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  EFD (Escrituração Fiscal Digital): This is a digital bookkeeping system in Brazil that requires employers to report various tax and payroll-related information to the government.
  CPF (Cadastro de Pessoas Físicas): This is a Brazilian individual taxpayer registry identification, which is essential for various financial and legal transactions in Brazil.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches that could resolve the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the HRPAYBR_EFD_MSGS021 error in your SAP system.