How To Fix HRPAYBR_EFD_MSGS020 - Employer CNPJ/invalid transceiver.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYBR_EFD_MSGS - Message class for eSocial processing errors

• Message number: 020

• Message text: Employer CNPJ/invalid transceiver.

What causes this issue?

The CNPJ informed in the XML file of the event batch is not valid.

System Response

Rejection of the event batch.

How to fix this error?

There is a series of procedures that can solve that message:
Check whether the CNPJ number informed in XML file of the event batch is
correct.
Check whether the CNPJ number that you have registered in the system is
correct.
Check whether the CNPJ number of the matrix branch that you informed in
the customizing activity <DS:SIMG.OHIBR_FI004>Maintain information on
branches</> (view V_T7BRB1) is correct.
Check whether the CNPJ number that you informed in the customizing
activity <DS:SIMG.PAY_BR_EFD40>Determine the registration number for the
batch transceiver </>(characteristic 37NTR) is correct.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYBR_EFD_MSGS020 - Employer CNPJ/invalid transceiver. ?

  The SAP error message HRPAYBR_EFD_MSGS020 indicates an issue related to the employer's CNPJ (Cadastro Nacional da Pessoa Jurídica) number, which is the Brazilian national registry of legal entities. This error typically arises in the context of payroll processing and reporting in Brazil, particularly when generating the EFD (Escrituração Fiscal Digital) files.
  Cause:
  
  Invalid CNPJ: The CNPJ number provided in the system may be incorrect, missing, or formatted improperly.
  Transceiver Issues: The transceiver (the system or interface used to communicate with external systems) may not be configured correctly or may not be recognized.
  Data Entry Errors: There may be typographical errors in the CNPJ number or related fields in the employee or employer master data.
  Configuration Issues: The configuration settings in SAP for the payroll module may not be set up correctly, leading to issues in data transmission.
  
  Solution:
  
  Verify CNPJ: Check the CNPJ number entered in the system for accuracy. Ensure it is the correct number for the employer and is formatted correctly (14 digits).
  Check Transceiver Configuration: Ensure that the transceiver settings in SAP are correctly configured. This may involve checking the communication settings and ensuring that the transceiver is active and properly linked to the SAP system.
  Correct Data Entry: Review the employee and employer master data for any errors or inconsistencies. Correct any mistakes found.
  Consult Documentation: Refer to SAP documentation or notes related to the EFD process and CNPJ validation to ensure compliance with the latest requirements.
  Test the Configuration: After making corrections, test the payroll processing and EFD generation again to see if the error persists.
  Contact Support: If the issue continues, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  CNPJ Format: The CNPJ is a 14-digit number formatted as XX.XXX.XXX/0001-XX.
  EFD Reporting: The EFD is a digital tax bookkeeping system in Brazil that requires accurate employer and employee data for compliance.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates on the EFD process.
  Legal Compliance: Ensure that your organization is compliant with Brazilian tax laws and regulations regarding payroll and reporting.
  
  By following these steps, you should be able to resolve the HRPAYBR_EFD_MSGS020 error and ensure that your payroll processing runs smoothly.