How To Fix HRPAYBR_EFD_MSGS023 - Transceiver registration number must be equal to certificate CNPJ/CPF.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYBR_EFD_MSGS - Message class for eSocial processing errors

• Message number: 023

• Message text: Transceiver registration number must be equal to certificate CNPJ/CPF.

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYBR_EFD_MSGS023 - Transceiver registration number must be equal to certificate CNPJ/CPF. ?

  The SAP error message HRPAYBR_EFD_MSGS023 indicates that there is a mismatch between the transceiver registration number and the certificate's CNPJ (Cadastro Nacional da Pessoa Jurídica) or CPF (Cadastro de Pessoas Físicas) number. This error typically occurs in the context of Brazilian payroll processing, particularly when dealing with electronic fiscal documents and compliance with Brazilian tax regulations.
  Cause:
  
  Mismatch of CNPJ/CPF: The transceiver registration number (which is often linked to the company's CNPJ or an individual's CPF) does not match the number that is registered in the system or on the certificate.
  Incorrect Configuration: There may be incorrect configuration settings in the SAP system regarding the company’s tax information.
  Data Entry Errors: Manual entry errors when inputting the CNPJ/CPF numbers can lead to discrepancies.
  Certificate Issues: The digital certificate used for electronic submissions may not be correctly associated with the CNPJ/CPF in the SAP system.
  
  Solution:
  
  Verify CNPJ/CPF: Check the CNPJ/CPF number in the SAP system against the official registration. Ensure that the numbers match exactly.
  Update Configuration: If there are discrepancies, update the configuration settings in SAP to reflect the correct CNPJ/CPF.
  Check Digital Certificate: Ensure that the digital certificate being used is valid and correctly associated with the CNPJ/CPF. If necessary, re-register the certificate.
  Data Correction: If there are data entry errors, correct them in the relevant master data records in SAP.
  Consult Documentation: Refer to SAP documentation or support for specific steps related to your version of SAP and the Brazilian payroll module.
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT department for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Legal Compliance: Ensure that your organization is compliant with Brazilian tax laws and regulations regarding payroll and electronic document submissions.
  Training: Consider training for staff involved in payroll processing to minimize data entry errors and improve understanding of compliance requirements.
  
  By following these steps, you should be able to resolve the error and ensure that your SAP system is correctly configured for payroll processing in Brazil.