How To Fix HRPAYBR_EFD_MSGS006 - The certificate was not found.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYBR_EFD_MSGS - Message class for eSocial processing errors

• Message number: 006

• Message text: The certificate was not found.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYBR_EFD_MSGS006 - The certificate was not found. ?

  The SAP error message HRPAYBR_EFD_MSGS006: "The certificate was not found." typically occurs in the context of Brazilian payroll processing, particularly when dealing with the eSocial system or other compliance-related functionalities that require digital certificates.
  Cause:
  
  Missing Certificate: The most common cause of this error is that the required digital certificate (e.g., eSocial certificate) is not installed or configured correctly in the SAP system.
  Incorrect Configuration: The system may be pointing to the wrong path or the certificate may not be properly linked to the user or the application.
  Expired Certificate: The certificate may have expired, and thus the system cannot validate it.
  Authorization Issues: The user may not have the necessary authorizations to access the certificate.
  
  Solution:
  
  
  Check Certificate Installation:
  
  Ensure that the digital certificate is installed on the server where the SAP application is running.
  Verify that the certificate is in the correct format (usually .pfx or .p12 for PKCS#12).
  
  
  
  Configuration in SAP:
  
  Go to transaction STRUST in SAP to check the SSL server and client SSL settings.
  Ensure that the certificate is correctly imported into the appropriate SSL client/server PSE (Personal Security Environment).
  
  
  
  Update Certificate:
  
  If the certificate is expired, obtain a new certificate from the certificate authority and install it.
  Make sure to update any paths or references in the configuration to point to the new certificate.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user executing the payroll process has the necessary permissions to access the certificate.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test run of the payroll process to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Notes and documentation related to Brazilian payroll and eSocial for specific instructions on handling certificates.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have taken.
  
  By following these steps, you should be able to resolve the error message HRPAYBR_EFD_MSGS006 and ensure that your SAP system can successfully access the required digital certificate.