How To Fix HRPAYBR99464 - Register employee CTPS document &1 in the infotype &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPAYBR99 - Payroll General Messages

  • Message number: 464

  • Message text: Register employee CTPS document &1 in the infotype &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAYBR99464 - Register employee CTPS document &1 in the infotype &2 ?

    The SAP error message HRPAYBR99464, which states "Register employee CTPS document &1 in the infotype &2," is related to the Brazilian payroll system and specifically pertains to the registration of the CTPS (Carteira de Trabalho e Previdência Social) document in the relevant infotype.

    Cause:

    This error typically occurs when there is an issue with the registration of the CTPS document for an employee in the SAP system. The possible causes include:

    1. Missing Data: The CTPS document number or other required fields in the infotype are not filled out.
    2. Incorrect Infotype: The CTPS document may not be registered in the correct infotype (usually Infotype 0021 for CTPS).
    3. Authorization Issues: The user may not have the necessary permissions to register or modify the CTPS information.
    4. Configuration Issues: There may be configuration problems in the SAP system related to the Brazilian payroll module.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Infotype Data:

      • Go to the relevant infotype (usually Infotype 0021) and ensure that the CTPS document number and other required fields are correctly filled out.
      • Make sure that the employee's data is complete and accurate.
    2. Correct Infotype:

      • Verify that the CTPS document is being registered in the correct infotype. If it is not, you may need to create or update the record in the appropriate infotype.
    3. Authorization Check:

      • Ensure that the user has the necessary authorizations to create or modify the CTPS document. You may need to consult with your SAP security team to verify this.
    4. Consult Configuration:

      • If the issue persists, check the configuration settings for the Brazilian payroll module. Ensure that the CTPS document registration is properly configured in the system.
    5. SAP Notes:

      • Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
    6. Testing:

      • After making the necessary corrections, test the process again to ensure that the error no longer occurs.

    Related Information:

    • Infotype 0021: This infotype is specifically used for managing CTPS information in the Brazilian payroll system.
    • CTPS: The CTPS is a mandatory document for employees in Brazil, and it is essential for labor and social security purposes.
    • SAP HR Module: Understanding the broader context of the SAP HR module and its integration with payroll processing can help in troubleshooting similar issues.

    If the problem continues after following these steps, it may be beneficial to consult with an SAP HR specialist or reach out to SAP support for further assistance.

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