How To Fix HRPAYBR99228 - Keep in interface, due to locked personnel number &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPAYBR99 - Payroll General Messages

  • Message number: 228

  • Message text: Keep in interface, due to locked personnel number &1

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAYBR99228 - Keep in interface, due to locked personnel number &1 ?

    The SAP error message HRPAYBR99228 indicates that there is an issue with a personnel number that is locked in the system. This typically occurs in the context of payroll processing or data transfer where the system is trying to access or update information for a personnel number that is currently locked, preventing the operation from completing successfully.

    Cause:

    1. Locked Personnel Number: The personnel number in question is locked, which can happen for various reasons, such as:
      • Ongoing payroll processing for that personnel number.
      • Manual locking by a user for data correction or maintenance.
      • System processes that have locked the personnel number for updates.

    Solution:

    1. Identify the Lock: Determine why the personnel number is locked. You can check the status of the personnel number in the relevant infotypes or through transaction codes like PA30 (Maintain HR Master Data) or PA20 (Display HR Master Data).

    2. Unlock the Personnel Number: If you have the necessary authorizations, you can unlock the personnel number. This may involve:

      • Completing any ongoing payroll processes.
      • Removing any manual locks placed on the personnel number.
      • Ensuring that no other processes are currently using the personnel number.
    3. Retry the Operation: Once the personnel number is unlocked, retry the operation that triggered the error message.

    4. Consult with HR or IT: If you are unable to unlock the personnel number or if the lock is due to a system process, consult with your HR department or IT support team for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30, PA20, and others that may help in managing personnel data.
    • Authorization: Ensure you have the necessary authorizations to view and modify personnel data.
    • Documentation: Check SAP documentation or support notes related to HR and payroll processing for additional guidance on handling locked personnel numbers.
    • System Logs: Review system logs for any additional error messages or warnings that may provide context for the lock.

    If the issue persists after following these steps, it may be necessary to escalate the matter to SAP support or your internal IT team for further investigation.

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