How To Fix HRPAYAT_MBGM_UTIL021 - Unable to derive information (ZUGE&GEGC0) from IT 367

HRPAYAT_MBGM_UTIL021 - Overview

• Message type: E = Error

• Message class: HRPAYAT_MBGM_UTIL - General Error Messages Regarding mBGM

• Message number: 021

• Message text: Unable to derive information (ZUGE&GEGC0) from IT 367

Self-Explanatory Message

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HRPAYAT_MBGM_UTIL021 - Details

• The SAP error message HRPAYAT_MBGM_UTIL021 indicates that the system is unable to derive information from the infotype (IT) 367, which is related to the management of employee benefits in the context of payroll processing. This error typically arises during payroll processing or when trying to access specific employee data.
  
  Cause:
  
  Missing Data: The most common cause of this error is that the required data in infotype 367 is missing or incomplete. This could be due to incorrect or incomplete entries in the employee's master data.
  
  Configuration Issues: There may be issues with the configuration of the payroll schema or the specific rules that govern how data is derived from infotype 367.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the data in infotype 367.
  Data Consistency: There may be inconsistencies in the data that prevent the system from deriving the necessary information.
  
  
  Solution:
  
  Check Infotype 367: Verify that the data in infotype