How To Fix HRPAYAT_MBGM_UTIL021 - Unable to derive information (ZUGE&GEGC0) from IT 367

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYAT_MBGM_UTIL - General Error Messages Regarding mBGM

• Message number: 021

• Message text: Unable to derive information (ZUGE&GEGC0) from IT 367

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYAT_MBGM_UTIL021 - Unable to derive information (ZUGE&GEGC0) from IT 367 ?

  The SAP error message HRPAYAT_MBGM_UTIL021 indicates that the system is unable to derive information from the infotype (IT) 367, which is related to the management of employee benefits in the context of payroll processing. This error typically arises during payroll processing or when trying to access specific employee data.
  Cause:
  
  Missing Data: The most common cause of this error is that the required data in infotype 367 is missing or incomplete. This could be due to incorrect or incomplete entries in the employee's master data.
  Configuration Issues: There may be issues with the configuration of the payroll schema or the specific rules that govern how data is derived from infotype 367.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the data in infotype 367.
  Data Consistency: There may be inconsistencies in the data that prevent the system from deriving the necessary information.
  
  Solution:
  
  Check Infotype 367: Verify that the data in infotype 367 is correctly maintained for the employee in question. Ensure that all required fields are filled out and that there are no inconsistencies.
  Review Configuration: Check the payroll configuration settings related to infotype 367. Ensure that the schema and rules are correctly set up to derive the necessary information.
  Authorization Check: Ensure that the user has the necessary authorizations to access and process the data in infotype 367.
  Data Consistency Check: Run consistency checks on the employee master data to identify and correct any inconsistencies.
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for additional troubleshooting steps or patches that may address the issue.
  
  Related Information:
  
  Infotype 367: This infotype is typically used for managing specific employee benefits and may include various fields that need to be populated for payroll processing.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently releases updates that may resolve specific issues.
  Transaction Codes: Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to view and edit infotype data.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.