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Message type: E = Error
Message class: HRPAYAT_3670 - Insured Person Notif. Infotype 3670 (SI Notif. Suppl. A)
Message number: 031
Message text: Pensioner and deceased (&1) must not be identical
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HRPAYAT_3670031
- Pensioner and deceased (&1) must not be identical ?The SAP error message HRPAYAT_3670031 indicates that there is an issue with the data entry related to pensioners and deceased individuals in the payroll or personnel administration module. Specifically, the error states that a pensioner and a deceased individual must not be identical, which means that the system has detected that the same individual is being referenced as both a pensioner and a deceased person.
Cause:
- Data Entry Error: The most common cause of this error is incorrect data entry where the same person is mistakenly entered as both a pensioner and a deceased individual.
- Master Data Issues: There may be inconsistencies or errors in the master data records for the employee or pensioner in question.
- Configuration Issues: There could be issues with the configuration of the payroll or personnel administration settings that are causing the system to misinterpret the data.
Solution:
- Review Data Entries: Check the entries for the individual in question. Ensure that the records for the pensioner and the deceased person are not referencing the same individual. If they are, correct the entries to ensure they are distinct.
- Check Master Data: Review the master data for the employee or pensioner. Ensure that the status of the individual is correctly set and that there are no duplicate records.
- Consult with HR/Payroll Team: If you are unsure about the data or how to correct it, consult with your HR or payroll team for assistance. They may have additional insights or access to tools that can help resolve the issue.
- System Configuration: If the issue persists, it may be necessary to review the system configuration settings related to payroll and personnel administration. This may require the assistance of an SAP consultant or technical support.
Related Information:
By following these steps, you should be able to identify and resolve the issue causing the HRPAYAT_3670031 error message in SAP.
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