How To Fix HRPAYAT_0058004 - Distance information does not match distance between home and work

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYAT_0058 - Messages for Infotype 58 (Commuter Rate A)

• Message number: 004

• Message text: Distance information does not match distance between home and work

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYAT_0058004 - Distance information does not match distance between home and work ?

  The SAP error message HRPAYAT_0058004 indicates that there is a discrepancy between the distance information recorded in the system and the actual distance between an employee's home and their workplace. This error typically arises in the context of travel expense reporting or payroll calculations, where accurate distance data is crucial for reimbursements or tax calculations.
  Cause:
  
  Incorrect Distance Data: The distance between the employee's home and work may have been incorrectly entered in the system.
  Changes in Location: If the employee has recently changed their home address or workplace, the system may not have been updated with the new information.
  System Configuration Issues: There may be issues with how the distance is calculated or stored in the system, possibly due to configuration settings or data integration problems.
  Data Entry Errors: Manual entry errors when inputting addresses or distances can lead to mismatches.
  
  Solution:
  
  Verify Distance Information: Check the distance data entered in the system against a reliable mapping service to ensure accuracy.
  Update Employee Records: If there have been changes to the employee's home or work address, ensure that these changes are reflected in the SAP system.
  Check Configuration Settings: Review the configuration settings related to distance calculations in the SAP system to ensure they are set up correctly.
  Data Correction: If errors are found in the distance data, correct them in the system. This may involve updating the employee's master data or travel expense records.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on resolving this error, as there may be additional steps or considerations based on your organization's setup.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  User Roles and Permissions: Ensure that the user attempting to make changes has the necessary permissions to update distance information.
  Testing: After making corrections, conduct tests to ensure that the error no longer appears and that the distance calculations are functioning as expected.
  Training: Consider providing training for users involved in data entry to minimize future errors related to distance information.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.