How To Fix HRPAYAE011 - Infotype 3251 Social Insurance Number Not Maintained


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPAYAE - Mesasge class for package PCAE

  • Message number: 011

  • Message text: Infotype 3251 Social Insurance Number Not Maintained

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAYAE011 - Infotype 3251 Social Insurance Number Not Maintained ?

    The SAP error message HRPAYAE011, which states "Infotype 3251 Social Insurance Number Not Maintained," typically occurs in the context of payroll processing in SAP HR (Human Resources) when the system requires a Social Insurance Number (SIN) for an employee but finds that it has not been maintained in the relevant infotype.

    Cause:

    1. Missing Data: The primary cause of this error is that the Social Insurance Number has not been entered for the employee in Infotype 3251 (Social Insurance Number).
    2. Incorrect Infotype Configuration: There may be issues with the configuration of the infotype or the payroll schema that is expecting this information.
    3. Data Entry Errors: The data might have been entered incorrectly or not saved properly.

    Solution:

    1. Maintain Infotype 3251:

      • Go to the transaction code PA30 (Maintain HR Master Data).
      • Enter the employee's personnel number and select the relevant period.
      • Choose Infotype 3251 (Social Insurance Number).
      • Enter the required Social Insurance Number and save the changes.
    2. Check for Data Consistency:

      • Ensure that the Social Insurance Number is correctly formatted and valid.
      • Verify that there are no other missing mandatory fields in the infotype.
    3. Review Payroll Configuration:

      • If the issue persists, check the payroll configuration to ensure that Infotype 3251 is correctly set up and that the payroll schema is configured to read this infotype.
    4. Testing:

      • After maintaining the infotype, run a test payroll to ensure that the error does not reoccur.

    Related Information:

    • Infotype 3251: This infotype is specifically used to store the Social Insurance Number for employees in countries where such a number is required for payroll processing.
    • SAP HR Module: Understanding the broader context of the SAP HR module can help in troubleshooting similar issues related to employee data.
    • Documentation: Refer to SAP Help documentation for detailed information on maintaining infotypes and understanding the implications of missing data in payroll processing.

    If the problem continues after following these steps, it may be necessary to consult with your SAP HR support team or a technical consultant to investigate further.

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