How To Fix HRPAYAE007 - Infotype 0002 Record Not Found

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYAE - Mesasge class for package PCAE

• Message number: 007

• Message text: Infotype 0002 Record Not Found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYAE007 - Infotype 0002 Record Not Found ?

  The SAP error message HRPAYAE007 with the description "Infotype 0002 Record Not Found" typically occurs in the context of Human Resources (HR) and Payroll processing. This error indicates that the system is unable to find a record in Infotype 0002 (Personal Data) for the employee in question. Infotype 0002 is crucial as it contains essential personal information about employees, such as their name, date of birth, and other personal details.
  Causes:
  
  Missing Infotype Record: The most common cause is that the employee does not have an entry in Infotype 0002. This could happen if the employee was never created properly in the system or if the record was deleted.
  Incorrect Personnel Number: The personnel number being referenced may be incorrect or does not exist in the system.
  Data Consistency Issues: There may be inconsistencies in the data, such as the employee being in a different status (e.g., inactive) that prevents access to their Infotype records.
  Authorization Issues: The user may not have the necessary authorizations to view the Infotype records for the employee.
  
  Solutions:
  
  Check Infotype Records: Use transaction code PA20 (Display HR Master Data) to check if Infotype 0002 exists for the employee. If it does not exist, you may need to create it using transaction code PA30 (Maintain HR Master Data).
  Verify Personnel Number: Ensure that the personnel number you are using is correct. You can check this in the HR master data or by using transaction code PA20.
  Create or Update Infotype Record: If the record is missing, you can create it by entering the necessary personal data for the employee in Infotype 0002 using transaction code PA30.
  Check Employee Status: Ensure that the employee is in an active status. If the employee is inactive or has been terminated, you may need to check the relevant infotypes to understand the employee's current status.
  Authorization Check: Ensure that you have the necessary authorizations to access the employee's data. If not, contact your system administrator to grant the required permissions.
  
  Related Information:
  
  Infotype 0002: This infotype is part of the HR master data and is essential for payroll processing. It is important to ensure that all required infotypes are maintained correctly for each employee.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PA40 (Personnel Actions) for managing HR data.
  SAP Notes: Check SAP Notes and documentation for any known issues or updates related to this error message, as there may be specific patches or fixes available.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.