How To Fix HRPAY99RU_RMS_DL020 - Document data not found for specified document key

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAY99RU_RMS_DL - Messages for Document Processing Level (international part)

• Message number: 020

• Message text: Document data not found for specified document key

What causes this issue?

Data for requested
<DS:GLOS.5CF3FCDB46F61ED681B06A6E7E1E0550>logical document</> does not
exist in database.

System Response

Requested document parameters: &V1&

How to fix this error?

In transaction <NP>HRPADRU_RSV1</>, specify <LS>Personnel</>,
<LS>Reporting Organization</> and <LS>Reporting Period</> data. Then
choose <LS>Save report data in RMS</> in the <LS>RMS Processing</>
section of the selection screen, and run the report. After that, repeat
your original request which resulted in the current error.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAY99RU_RMS_DL020 - Document data not found for specified document key ?

  The SAP error message HRPAY99RU_RMS_DL020: Document data not found for specified document key typically occurs in the context of HR (Human Resources) and payroll processes. This error indicates that the system is unable to find the document data associated with a specific document key that has been provided in the request.
  Causes:
  
  Incorrect Document Key: The document key provided may be incorrect or does not exist in the database.
  Data Deletion: The document associated with the key may have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: The user may not have the necessary permissions to access the document data.
  Configuration Issues: There may be configuration problems in the HR or payroll module that prevent the system from retrieving the document.
  Database Issues: There could be issues with the database itself, such as corruption or connectivity problems.
  
  Solutions:
  
  Verify Document Key: Check the document key being used to ensure it is correct and corresponds to an existing document.
  Check Data Availability: Look into the database or archive settings to see if the document has been archived or deleted.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the document data.
  Consult Configuration: Review the configuration settings in the HR and payroll modules to ensure they are set up correctly.
  Database Check: If there are indications of database issues, perform a database check or consult with your database administrator to resolve any underlying problems.
  SAP Notes: Check for any relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that can resolve known issues.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to investigate the underlying tables and data.
  SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error details and any relevant logs.
  Documentation: Review SAP documentation related to HR and payroll processes for additional context on how document keys are managed and retrieved.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.