How To Fix HRPAY99RU_RMS_DL018 - Document management system reported an error

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAY99RU_RMS_DL - Messages for Document Processing Level (international part)

• Message number: 018

• Message text: Document management system reported an error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAY99RU_RMS_DL018 - Document management system reported an error ?

  The SAP error message HRPAY99RU_RMS_DL018 typically indicates an issue related to the Document Management System (DMS) within the SAP HR module. This error can arise due to various reasons, including configuration issues, missing documents, or problems with the integration between HR and DMS.
  Possible Causes:
  
  Document Not Found: The document that the system is trying to access may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to access the document or the DMS.
  Configuration Issues: There may be incorrect settings in the DMS configuration or in the integration with the HR module.
  System Errors: Temporary system issues or inconsistencies in the database can also lead to this error.
  Network Issues: If the DMS is hosted on a different server, network connectivity issues may prevent access.
  
  Solutions:
  
  Check Document Existence: Verify that the document in question exists in the DMS. If it has been deleted or moved, you may need to restore it or update the reference in SAP.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the DMS. This may involve checking roles and permissions in the SAP system.
  Configuration Review: Check the DMS configuration settings in SAP. Ensure that the integration between HR and DMS is correctly set up.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Restart Services: If the issue is related to temporary system errors, restarting the relevant services or the entire SAP system may resolve the problem.
  Consult Documentation: Refer to SAP documentation or notes related to DMS and HR integration for any specific troubleshooting steps or patches.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and any relevant details.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently releases notes that address known issues and provide solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OAC0 (DMS Configuration) and OAC3 (Document Management System) for managing DMS settings.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the HRPAY99RU_RMS_DL018 error effectively.